Problem with Finale 27
Moderators: Peter Thomsen, miker
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- Posts: 4
- Joined: Thu Jul 15, 2021 3:29 pm
- Finale Version: Finale 27
- Operating System: Windows
I just upgraded to Finale 27 a few days ago. One of the things I checked was to make sure that it would open documents created with previous versions of Finale--and the information was that this would be no problem.
Today I tried to open a document created with Finale 26 to edit--and received this message: "The file cannot be accessed by the system." I have tried that with several other files--same message. The files are all in Dropbox, and I have not had issues with Finale accessing them previously.
Can anyone help?
Today I tried to open a document created with Finale 26 to edit--and received this message: "The file cannot be accessed by the system." I have tried that with several other files--same message. The files are all in Dropbox, and I have not had issues with Finale accessing them previously.
Can anyone help?
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- Posts: 4
- Joined: Thu Jul 15, 2021 3:29 pm
- Finale Version: Finale 27
- Operating System: Windows
Yes, I can download the file from Dropbox to my computer and then it opens. When I save it with Finale 27 and close it, it then reopens with no problem. I don't understand what the current issue is with opening it in Dropbox, though--I've never had that problem before.
- David Ward
- Posts: 814
- Joined: Thu Dec 01, 2016 4:48 pm
- Finale Version: F 25.5 & 26.3
- Operating System: Mac
I don't know if this is related, but with Box Sync which I think operates much the same way as Dropbox I've once or twice had a somewhat similar (not identical, but then I'm on Mac) message if I've had a Finale 26 file open on two computers at the same time in their desktop Box folders. I'm not sure of the precise cause, but it didn't seem to have any dire effects and was just a passing nuisance.
Finale 25.5 & 26.3
Mac 10.13.6 & 10.14.6
Mac 10.13.6 & 10.14.6