Export from finale to PDF

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CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Thu Aug 12, 2021 9:40 pm

I was working very long time with Finale 2014,5. Everything was OK, even exporting from Finale to PDF
2014,5.jpg
Then I decided to get Finale 27. Everything was great till started exporting to PDF for prinhouse and result is here
Export 27.jpg
Soon found out that there is one more option, printing to PDF
Print 27.jpg
Most important thing is that page is in Custom size. Why i cant get the same result with 27 as was with 2014?
Was contacting with customer support and they was amazed, as they never saw such thing. We had very long mailing and they had no idea what to do. But I need to come out from this situation. What I need to do to get same result from Finale exporting to PDF like I had in 2014?


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miker
Posts: 6012
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Thu Aug 12, 2021 9:43 pm

Try Graphics Tool > Graphics menu > Export Page > as PDF.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

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motet
Posts: 8283
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Thu Aug 12, 2021 9:47 pm

Customer support has probably never seen such a thing because they fail to test properly.

Creating PDF from the Graphics tool doesn't render text in quite the right place on Windows. It seems to work better on the Mac. But it may be good enough for you, or not apply to you document.

One thing to try is to make sure the page size in Document/Page format/Score matches your actual pages, which could have been changed with the Page Layout tool.

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Thu Aug 12, 2021 10:00 pm

miker wrote:
Thu Aug 12, 2021 9:43 pm
Try Graphics Tool > Graphics menu > Export Page > as PDF.
This doesnt help, result is same

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Thu Aug 12, 2021 10:01 pm

motet wrote:
Thu Aug 12, 2021 9:47 pm
Customer support has probably never seen such a thing because they fail to test properly.

Creating PDF from the Graphics tool doesn't render text in quite the right place on Windows. It seems to work better on the Mac. But it may be good enough for you, or not apply to you document.

One thing to try is to make sure the page size in Document/Page format/Score matches your actual pages, which could have been changed with the Page Layout tool.
Checked, Document/Page format/Score matches with Page Layout tool, result is same and no help.

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Thu Aug 12, 2021 10:12 pm

File is same, drivers are same, everything is same - only result is different from different Finale versions

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miker
Posts: 6012
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Thu Aug 12, 2021 10:13 pm

If you still have 2014 on your computer, can you do it from there?
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Thu Aug 12, 2021 10:20 pm

miker wrote:
Thu Aug 12, 2021 10:13 pm
If you still have 2014 on your computer, can you do it from there?
Yes I have and yes I can, but some things needed thousnads of times printing for testing as some things not working in 2014, like articualtion stacking etc.

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motet
Posts: 8283
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Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Thu Aug 12, 2021 11:22 pm

Maybe someone here with V27 on Windows can check as well. What is your custom page size?

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motet
Posts: 8283
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Finale Version: 2014.5,2011,2005,27
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Post by motet » Thu Aug 12, 2021 11:23 pm

Also, try using a free print-to-PDF program like CutePDF instead of Microsoft Print to PDF, or vice-versa.

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Fri Aug 13, 2021 12:00 am

motet wrote:
Thu Aug 12, 2021 11:22 pm
Maybe someone here with V27 on Windows can check as well. What is your custom page size?
W: 23.39799 cm
H: 31.99694 cm

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Fri Aug 13, 2021 12:05 am

motet wrote:
Thu Aug 12, 2021 11:23 pm
Also, try using a free print-to-PDF program like CutePDF instead of Microsoft Print to PDF, or vice-versa.
No help, same result

Hector Pascal
Posts: 432
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Finale Version: Finale 26
Operating System: Mac

Post by Hector Pascal » Fri Aug 13, 2021 10:21 am

My suggestions:
Try a different printer driver, as I have an idea that it may play a part in PDF export.
Also, another thing to try might be to export as a postscript file, then convert that to a PDF.

Hope these ideas might help... good luck in any case!
Cheers,
Hector.

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Fri Aug 13, 2021 12:55 pm

Hector Pascal wrote:
Fri Aug 13, 2021 10:21 am
My suggestions:
Try a different printer driver, as I have an idea that it may play a part in PDF export.
Also, another thing to try might be to export as a postscript file, then convert that to a PDF.

Hope these ideas might help... good luck in any case!
Cheers,
Hector.
Changing printer driver doesn't help.

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Fri Aug 13, 2021 12:56 pm

Hector Pascal wrote:
Fri Aug 13, 2021 10:21 am
My suggestions:
Try a different printer driver, as I have an idea that it may play a part in PDF export.
Also, another thing to try might be to export as a postscript file, then convert that to a PDF.

Hope these ideas might help... good luck in any case!
Cheers,
Hector.
Exported file as TIFF file and converted it then to PDF. Perfect!

Thank you man.

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motet
Posts: 8283
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Finale Version: 2014.5,2011,2005,27
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Post by motet » Fri Aug 13, 2021 4:07 pm

A PDF made from TIFF, though, will be a raster image as opposed to a vector image, so oblique lines and curves may not be as smooth, depending on your printer. Try it both ways and compare with a magnifying glass. The file will be larger as well.

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Fri Aug 13, 2021 6:58 pm

Whoever will in such situation in the future, just short overview. Made lot of testing, reinstalled drivers etc... Finally found reason why it is so buggy. Problem is like always in Microsoft, more specifically - Microsoft Print to PDF is just very buggy. Microsoft itself denied this fact to Finale. I was trying different analogues to Microsoft Print to PDF, they all failed till I reached to CutePDF Writer and now everything is working perfectly.

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motet
Posts: 8283
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
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Post by motet » Fri Aug 13, 2021 7:33 pm

Ah, good. You had said here that CutePDF didn't work:
CRIMSON wrote:
Fri Aug 13, 2021 12:05 am
motet wrote:
Thu Aug 12, 2021 11:23 pm
Also, try using a free print-to-PDF program like CutePDF instead of Microsoft Print to PDF, or vice-versa.
No help, same result
By the way, I found something the other day that CutePDF couldn't do, but Microsoft Print to PDF could: I had this embedded in my Finale file as EPS
0940.png
0940.png (37.79 KiB) Viewed 3969 times
and CutePDF got the error

ERROR: undefined
OFFENDING COMMAND: Hebrew
STACK:

Changing from EPS to PDF fixed it, though, and in general CutePDF is error-free.

CRIMSON
Posts: 20
Joined: Mon May 06, 2019 10:34 am
Finale Version: 27.2.0.144
Operating System: Windows

Post by CRIMSON » Fri Aug 13, 2021 7:38 pm

motet wrote:
Fri Aug 13, 2021 7:33 pm
Ah, good. You had said here that CutePDF didn't work:
CRIMSON wrote:
Fri Aug 13, 2021 12:05 am
motet wrote:
Thu Aug 12, 2021 11:23 pm
Also, try using a free print-to-PDF program like CutePDF instead of Microsoft Print to PDF, or vice-versa.
No help, same result
By the way, I found something the other day that CutePDF couldn't do, but Microsoft Print to PDF could: I had this embedded in my Finale file as EPS

0940.png

and CutePDF got the error

ERROR: undefined
OFFENDING COMMAND: Hebrew
STACK:

Changing from EPS to PDF fixed it, though, and in general CutePDF is error-free.
Yes I said, that Cute didn't work. probably reinstalling drivers fixed previous bug(s).

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