Finale won't open file

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jamapplesdan
Posts: 3
Joined: Sat Jan 01, 2022 5:27 pm
Finale Version: 25
Operating System: Mac

Post by jamapplesdan » Sat Jan 01, 2022 5:30 pm

I've been working on a small project for a class. All of a sudden, Finale stopped opening it (v.25). It'll open other files just not this one. It just freezes up and I have to force quit it. My MacBook just updated to 12.1. I'm wondering if anyone has encountered this problem recently. Anything you can think of to try?


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Peter Thomsen
Posts: 6603
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Sat Jan 01, 2022 6:05 pm

Do you have a backup copy of the Finale document?
Mac OS X 12.6.9 (Monterey), Finale user since 1996

Bill Stevens
Posts: 662
Joined: Wed Dec 28, 2016 1:37 pm
Finale Version: Using 26, testing 27
Operating System: Mac

Post by Bill Stevens » Sat Jan 01, 2022 7:38 pm

You could post it here to see if anyone else is able to open it.

Bill
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.

jamapplesdan
Posts: 3
Joined: Sat Jan 01, 2022 5:27 pm
Finale Version: 25
Operating System: Mac

Post by jamapplesdan » Sat Jan 01, 2022 7:51 pm

I didn't have a backup. It was a project I worked on in one sitting. I have uploaded it to Google drive because this site says the file is too large.
https://drive.google.com/file/d/1Jtf2rS ... sp=sharing

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motet
Posts: 8230
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Sat Jan 01, 2022 9:30 pm

It's access-protected.

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motet
Posts: 8230
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Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Sat Jan 01, 2022 9:56 pm

Thanks for the access.

When I try to open it, it hangs. You're probably out of luck, but you could try MakeMusic support. It's not simply that it's been overwritten--it's in the right format. But there's something wrong with the file.

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motet
Posts: 8230
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
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Post by motet » Sat Jan 01, 2022 9:59 pm

Do you have auto-save enabled? Look for a file called Minuet.asvx.

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N Grossingink
Posts: 1786
Joined: Mon Dec 19, 2016 2:50 pm
Finale Version: 27.3
Operating System: Mac

Post by N Grossingink » Sat Jan 01, 2022 11:25 pm

I was able to open your file and save as XML. Finale locked up but 15 minutes later the file opened. The version I'm attaching is Finale 25.
Attachments
MinuetFinale25.musx
(124.68 KiB) Downloaded 38 times
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link


Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3

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michelp
Posts: 2045
Joined: Fri Jul 25, 2003 3:35 pm
Finale Version: 27.4.1,26.3.1, Mont.
Operating System: Mac

Post by michelp » Sun Jan 02, 2022 12:12 am

According to MakeMusic's website, Finale 25 and MacOs 12 are not compatible :
 
screen.jpg
You can expect problems and you may have to update Finale.
Michel
MacOsX 12.7.4, Finale 27.4.1 & 26.3.1, Mac Mini Intel Dual Core i7 3Ghz, 16 Go Ram. Azerty kb. MOTU Midi Express XT USB, Roland Sound Canvas SC-88vl, MOTU Audio Express. 2 monitors (27"' pivot, 24'"), JW Lua, RGP Lua

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motet
Posts: 8230
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Finale Version: 2014.5,2011,2005,27
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Post by motet » Sun Jan 02, 2022 12:16 am

MakeMusic may or may not care, but it's probably worth reporting.

I was able to open it after waiting several minutes, but when I tried to save it as a .musx file, I had to kill it after ten minutes or so.

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N Grossingink
Posts: 1786
Joined: Mon Dec 19, 2016 2:50 pm
Finale Version: 27.3
Operating System: Mac

Post by N Grossingink » Sun Jan 02, 2022 12:31 pm

Here is the Music XML file in case you have to update Finale.
Attachments
Minuet.musicxml.zip
(21.26 KiB) Downloaded 32 times
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link


Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3

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