15ma symbol prints as a box

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mark carlson
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Post by mark carlson » Mon Jan 24, 2022 11:20 pm

In m 59 of the piano part in the attached file, the 15ma symbol is fine onscreen, but when I print it, it prints as a box.

It is also fine when I print it out as a PDF, but not if I print directly from Finale.

Any suggestions for how to fix this?

Thanks,

Mark
OS 12.1
Finale 26.
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15ma prints as box.musx
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motet
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Post by motet » Mon Jan 24, 2022 11:26 pm

It prints OK for me. I'm not sure what to suggest. What happens when you print your PDF?

mark carlson
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Post by mark carlson » Mon Jan 24, 2022 11:30 pm

motet wrote:
Mon Jan 24, 2022 11:26 pm
It prints OK for me. I'm not sure what to suggest. What happens when you print your PDF?
I just tried it. Alas, it prints as a box when I print the PDF, too.

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motet
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Post by motet » Tue Jan 25, 2022 12:00 am

It's unlikely to be Finale's problem, I think, but you might try switching your file to Maestro. Maybe there's something about the Petrucci font that your printer doesn't understand.

mark carlson
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Post by mark carlson » Wed Jan 26, 2022 1:12 am

motet wrote:
Tue Jan 25, 2022 12:00 am
It's unlikely to be Finale's problem, I think, but you might try switching your file to Maestro. Maybe there's something about the Petrucci font that your printer doesn't understand.
You're right. Maestro works fine for that symbol, but Petrucci works fine for the 8va symbol, so it's not a universal problem with that font. It's too bad I can't get the Petrucci 15ma to print, as it looks much better.

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motet
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Post by motet » Wed Jan 26, 2022 3:43 am

Something about that character your printer doesn't like. I couldn't say whether the fault lies with the font or the printer.

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Peter Thomsen
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Post by Peter Thomsen » Wed Jan 26, 2022 11:27 am

mark carlson wrote:
Mon Jan 24, 2022 11:20 pm
… It is also fine when I print it out as a PDF, but not if I print directly from Finale …
mark carlson wrote:
Mon Jan 24, 2022 11:20 pm
… I just tried it. Alas, it prints as a box when I print the PDF, too. …
If I understand you correctly, you created the PDF file by “printing” to a PDF file (via the Print dialog).

As a test I tried PDF “the other way”:
Graphics Tool.
Graphics menu > Export Pages > PDF

The resulting PDF both displayed and printed correctly for me.

I suggest that you try it.
Could not hurt.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

mark carlson
Posts: 527
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Post by mark carlson » Fri Jan 28, 2022 8:40 pm

Peter Thomsen wrote:
Wed Jan 26, 2022 11:27 am
mark carlson wrote:
Mon Jan 24, 2022 11:20 pm
… It is also fine when I print it out as a PDF, but not if I print directly from Finale …
mark carlson wrote:
Mon Jan 24, 2022 11:20 pm
… I just tried it. Alas, it prints as a box when I print the PDF, too. …
If I understand you correctly, you created the PDF file by “printing” to a PDF file (via the Print dialog).

As a test I tried PDF “the other way”:
Graphics Tool.
Graphics menu > Export Pages > PDF

The resulting PDF both displayed and printed correctly for me.

I suggest that you try it.
Could not hurt.
Thank you. Alas, even that method results in a box when I print it, though it looks fine onscreen. I guess it must be something that my printer doesn't like about that particular symbol, but not being a tech person, I have no understanding of why that would be the case.

I am HOPING and thinking that if I email the PDF I have created to the publisher, when they print it out, it will be fine. Otherwise, I'm stuck with the ugly Maestro symbol for 15ma.

In case anyone wants to try it out for me, I'll attach my PDF of that page here so that you can print out exactly what I am printing from.

Oh, wait! Why can't I attach a PDF here?

Mark

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Peter Thomsen
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Post by Peter Thomsen » Fri Jan 28, 2022 9:36 pm

mark carlson wrote:
Fri Jan 28, 2022 8:40 pm
… Oh, wait! Why can't I attach a PDF here? …
Actually you can attach a PDF here.
Context-click on the PDF file.
In the context menu, choose to compress the file.
You will get a .zip file which you can attach here.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

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motet
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Post by motet » Fri Jan 28, 2022 11:09 pm

As I said, your file prints fine on my printer.

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