Question marks everywhere when opening finale
Moderators: Peter Thomsen, miker
Hello,
I was working on my finale project with my teacher. I airdroped my file to her computer and she has a slightly updated version. When she airdoped it back to me and I opened it I got a compatibility issue (not uncommon) and then when it opened I got question marks everywhere.
How do I go about fixing this?
Thanks
Dylan https://postimg.cc/LYPLrW9B
I was working on my finale project with my teacher. I airdroped my file to her computer and she has a slightly updated version. When she airdoped it back to me and I opened it I got a compatibility issue (not uncommon) and then when it opened I got question marks everywhere.
How do I go about fixing this?
Thanks
Dylan https://postimg.cc/LYPLrW9B
-
- Posts: 672
- Joined: Wed Dec 28, 2016 1:37 pm
- Finale Version: Using 26, testing 27
- Operating System: Mac
This is a font issue. We would need to know what version of Finale your teacher has and what you have.
::: Bill
::: Bill
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.
Finale user since the beginning of time.
- N Grossingink
- Posts: 1788
- Joined: Mon Dec 19, 2016 2:50 pm
- Finale Version: 27.3
- Operating System: Mac
You could also try shutting down your computer and restarting.
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
- ebiggs1
- Posts: 1434
- Joined: Tue Dec 06, 2016 8:57 am
- Finale Version: Finale 27.3
- Operating System: Windows
The question marks are simply showing no coinciding figure in the selection font. Does your teacher use a PC and you have a Mac?
Finale 27.4.1 - Perfect Layout Silver - Note Performer 4.4 - SmartScore Pro 64 - Windows 11
President, The Shawnee Concert Band, Composer/Arranger, retired Music Teacher.
President, The Shawnee Concert Band, Composer/Arranger, retired Music Teacher.
- michelp
- Posts: 2057
- Joined: Fri Jul 25, 2003 3:35 pm
- Finale Version: 27.4.1,26.3.1, Mont.
- Operating System: Mac
If your teacher has Finale 27 and redid the file with the new FinaleMaestro font, the font will not be recognized by a previous version.
Michel
MacOsX 12.7.4, Finale 27.4.1 & 26.3.1, Mac Mini Intel Dual Core i7 3Ghz, 16 Go Ram. Azerty kb. MOTU Midi Express XT USB, Roland Sound Canvas SC-88vl, MOTU Audio Express. 2 monitors (27"' pivot, 24'"), JW Lua, RGP Lua
MacOsX 12.7.4, Finale 27.4.1 & 26.3.1, Mac Mini Intel Dual Core i7 3Ghz, 16 Go Ram. Azerty kb. MOTU Midi Express XT USB, Roland Sound Canvas SC-88vl, MOTU Audio Express. 2 monitors (27"' pivot, 24'"), JW Lua, RGP Lua
- N Grossingink
- Posts: 1788
- Joined: Mon Dec 19, 2016 2:50 pm
- Finale Version: 27.3
- Operating System: Mac
So maybe the fix is to open the file and go to Document Menu>Default Music Font and reset to the old Maestro font?
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
-
- Posts: 672
- Joined: Wed Dec 28, 2016 1:37 pm
- Finale Version: Using 26, testing 27
- Operating System: Mac
Assuming the teacher is using 27 she would have to make that change, right?
Or maybe he could post his file here and someone with 27 could try loading the old font.
::: Bill
Or maybe he could post his file here and someone with 27 could try loading the old font.
::: Bill
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.
Finale user since the beginning of time.