Document could not be saved. File does not exist.

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Yankele 004
Posts: 5
Joined: Fri Mar 04, 2022 7:35 am
Finale Version: Finale 27
Operating System: Mac

Post by Yankele 004 » Sat Jan 28, 2023 12:58 pm

I got Finale 27 a couple of years ago, when it first came out. After a month or so the system would occasionally just close down for no reason so I tried to make sure that my files would be automatically saved. I went to the settings and changed the autosave setting so that it would save every five minutes. From then onwards, every now and then, I started to get the message: 'The document xxx xxx could not be autosaved. The file does not exist.'
I just click 'Ok' and continue and when I come to save the file at the end I don't seem to have any problems. However it's slightly worrying to keep getting this message and it suggests to me that there is a problem there somewhere. I imagine that I would become aware of this if I had a sudden system crash and could not recover the file.
Does anyone have any idea what this is caused by? How can a file I'm working on not exist?
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Screenshot 2023-01-28 at 13.46.01.png


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ebiggs1
Posts: 1434
Joined: Tue Dec 06, 2016 8:57 am
Finale Version: Finale 27.3
Operating System: Windows

Post by ebiggs1 » Sat Jan 28, 2023 3:33 pm

Windows? It might be because of the temp file and not the file you have open. Make sure Finale has a good path to the temp file location in the preferences. I think it best to make it a seperate folder all by itself and one Windows will not touch. If this isn't your issue it is still best to set Finale up that way.
Finale 27.4.1 - Perfect Layout Silver - Note Performer 4.4 - SmartScore Pro 64 - Windows 11
President, The Shawnee Concert Band, Composer/Arranger, retired Music Teacher.

AnneMillington
Posts: 114
Joined: Mon Oct 04, 2021 2:31 am
Finale Version: 27.3.0
Operating System: Windows

Post by AnneMillington » Sat Jan 28, 2023 4:27 pm

Maybe you need to do one manual save before autosave kicks in?

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motet
Posts: 8292
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Sat Jan 28, 2023 5:16 pm

ebiggs1 wrote:
Sat Jan 28, 2023 3:33 pm
Windows? It might be because of the temp file and not the file you have open. Make sure Finale has a good path to the temp file location in the preferences. I think it best to make it a separate folder all by itself and one Windows will not touch. If this isn't your issue it is still best to set Finale up that way.
Mac, the signature says. However, the Mac has the same problem with using the system temp directory.

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motet
Posts: 8292
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Sat Jan 28, 2023 5:48 pm

Yankee 004, are you leaving Finale and your file open for long periods of time (e.g. overnight)?

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N Grossingink
Posts: 1788
Joined: Mon Dec 19, 2016 2:50 pm
Finale Version: 27.3
Operating System: Mac

Post by N Grossingink » Sat Jan 28, 2023 6:12 pm

Autosave (in any program) is nothing but a problem for me. I'm in the habit of manually saving often. With time, it becomes automatic, so to speak.
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
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Mac Mini 2014 2.6 Ghz, 8Gb RAM
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Finale 2012c, 25.5, 26.3, 27.3

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motet
Posts: 8292
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Sat Jan 28, 2023 6:53 pm

I've never had a problem. I made my own Finale temporary directory and have Finale's temp files and autosave files put there.

This should probably be in a sticky thread, but Finale's default doesn't handle temporary files well, PC or Mac.

AnneMillington
Posts: 114
Joined: Mon Oct 04, 2021 2:31 am
Finale Version: 27.3.0
Operating System: Windows

Post by AnneMillington » Sun Jan 29, 2023 6:40 pm

AnneMillington wrote:
Sat Jan 28, 2023 4:27 pm
Maybe you need to do one manual save before autosave kicks in?
Nope, that's not it. I did a trial run, and my document Autosaved perfectly in default location without my agency within the time period I specified. But I am using 27.3, so may not be equivalent.

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