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Accidentals changes lost with upgrade to v27
Posted: Thu May 18, 2023 4:41 pm
by richardnelsonsounds
In opening in v.27 a score created in F2014, and worked on previously in v.25, it appears that all of my manually entered accidentals changes have been lost. Is this to be expected? Is there a way to prevent this in the future? Thanks in advance for any info on this. (Macbook Pro, Monterey)
Re: Accidentals changes lost with upgrade to v27
Posted: Thu May 18, 2023 6:00 pm
by N Grossingink
Are you talking about manually entered courtesy accidentals? Attach a small sample file that contains a few disappearing accidentals along with a screenshot so we can see what it's supposed to look like. Maybe someone can run down the problem for you.
Re: Accidentals changes lost with upgrade to v27
Posted: Thu May 18, 2023 6:03 pm
by motet
I suspect this is the "stacking" feature--I recall complaints of it breaking old files when it came out. Isn't there some sort of compatibility checkbox when importing?
Re: Accidentals changes lost with upgrade to v27
Posted: Thu May 18, 2023 6:17 pm
by N Grossingink
Articulations stack.
Re: Accidentals changes lost with upgrade to v27
Posted: Thu May 18, 2023 6:46 pm
by motet
But didn't that feature break old files?
Re: Accidentals changes lost with upgrade to v27
Posted: Thu May 18, 2023 8:12 pm
by N Grossingink
I don't know. Can you point to some discussion of this?
Re: Accidentals changes lost with upgrade to v27
Posted: Thu May 18, 2023 8:48 pm
by motet
Sorry--I was confused.
Re: Accidentals changes lost with upgrade to v27
Posted: Fri May 19, 2023 6:02 pm
by ebiggs1
Was there a font change and auto update layout turned on? I would suspect so.
Re: Accidentals changes lost with upgrade to v27
Posted: Fri May 19, 2023 6:45 pm
by motet
You mean automatic music spacing. Automatic update layout should always be left on.
Re: Accidentals changes lost with upgrade to v27
Posted: Sat May 20, 2023 2:31 pm
by Anders Hedelin
Are the cautionary accidentals only affected by this loss? If not, it couldn't be a font issue.
Re: Accidentals changes lost with upgrade to v27
Posted: Sat May 20, 2023 4:44 pm
by motet
If we could see a "before" file, somebody could probably get to the bottom of it.
Re: Accidentals changes lost with upgrade to v27
Posted: Sat May 20, 2023 4:47 pm
by N Grossingink
I'm guessing the original problem has been solved, probably by a computer reboot.
Re: Accidentals changes lost with upgrade to v27
Posted: Sat May 20, 2023 5:21 pm
by motet
On the old forum was a pinned topic of what to try first, rebooting being at the top. I wonder if such would be a good idea here.
Re: Accidentals changes lost with upgrade to v27
Posted: Mon May 22, 2023 3:57 pm
by richardnelsonsounds
Thanks, all, for the offers of help and comments. I have discovered the problem, and it was user-error generated. I’ve got some unexpected work to do, but this time it’s not Finale’s fault.