Error Notice
Moderators: Peter Thomsen, miker
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- Posts: 672
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- Finale Version: Using 26, testing 27
- Operating System: Mac
My laptop recently died a miserable death and the new laptop has Ventura as the OS. I keep getting the pop-up with F27 that the audio engine failed to load. I think I have seen that mentioned here before; does anyone know of a way to prevent this minor annoyance?
::: Bill Stevens
::: Bill Stevens
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.
Finale user since the beginning of time.
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Lead me to the path, oh Mike.
::: Bill
::: Bill
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.
Finale user since the beginning of time.
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Thanks, BuonTempi. I did a fresh install, and I tried all the Audio Setup tricks, including changing the sample rate and buffer size. I have a message in to customer service and I will report what they say.
::: Bill
::: Bill
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.
Finale user since the beginning of time.
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- Finale Version: Using 26, testing 27
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Finale Customer Service said that the problem might be that when the screen wakes up from sleep it creates the problem with the Audio Engine, so I set the screen to never go to sleep. But still when I close the laptop and reopen it, the problem still happens.
::: Bill
::: Bill
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.
Finale user since the beginning of time.
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Yes, I get the error if I leave Finale open overnight. I can hold down Return, which presses "OK" on the error message about 35 times, until the errors are cleared. But it's probably best just to relaunch Finale.
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BuonTempi is correct that clicking return (sometimes repeatedly) allows you to keep working, but usually without playback, so if you need sound, re-launch is needed.
Finale is aware of this and I hope that some update of Finale or the OS will solve the problem.
::: Bill
Finale is aware of this and I hope that some update of Finale or the OS will solve the problem.
::: Bill
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.
Finale user since the beginning of time.
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- Posts: 672
- Joined: Wed Dec 28, 2016 1:37 pm
- Finale Version: Using 26, testing 27
- Operating System: Mac
I posted this elsewhere but I thought it might help someone to also post it here to my original question.
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So the problem is with the iPhone (!) and Continuity Camera, whatever that is. I have not received the error code since applying this solution:
If you do not use Continuity Camera and you are experiencing issues like Error Code 7, you can disable it:
On your iPhone, go to Settings > General > AirPlay & Handoff.
Turn off Continuity Camera.
=====
So the problem is with the iPhone (!) and Continuity Camera, whatever that is. I have not received the error code since applying this solution:
If you do not use Continuity Camera and you are experiencing issues like Error Code 7, you can disable it:
On your iPhone, go to Settings > General > AirPlay & Handoff.
Turn off Continuity Camera.
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.
Finale user since the beginning of time.
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It's basically using your iPhone as a webcam for your Mac. Here's MM's support page about the problem:Bill Stevens wrote: ↑Fri Aug 18, 2023 12:20 pmSo the problem is with the iPhone (!) and Continuity Camera, whatever that is.
https://makemusic.zendesk.com/hc/en-us/ ... 2042413207
Ironically, I don't have an option for CC in my Settings, and yet I still get the Audio Engine error.
If Apple haven't already done anything about it, they are unlikely to. (Likewise MM, I suppose.)