Finale 2002 Font issues

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Moderators: Peter Thomsen, miker

Batdad
Posts: 1
Joined: Fri Mar 15, 2024 3:12 am
Finale Version: Finale 2002
Operating System: Windows

Post by Batdad » Fri Mar 15, 2024 3:34 am

Hello all! I'm trying to help out my dad and we've run into some problems. My dad has been using Finale 2002 on his surface pro but it is at the end of its life. Even still, finale still works on it. We got him a new surface pro and I tried migrating everything over to the new one using a portable hard drive but all the files are showing up with this weird font as you can see in picture. From my understanding, a friend of his gave him a copy of the program so I'm not sure if this was ever obtained legitimately, so to speak. Does anybody have any insight as to what might be going on or how to fix it? I wonder if we could upgrade for the $99 but I fear the learning curve from 2002 to the current version would be immense. Any help anybody could provide would be very greatly appreciated.
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Peter Thomsen
Posts: 6629
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Fri Mar 15, 2024 8:15 am

Welcome to the forum!

The first thing I would try, is re-installing the Finale fonts.

Have you tried that?
Mac OS X 12.6.9 (Monterey), Finale user since 1996

BuonTempi
Posts: 1307
Joined: Fri Aug 20, 2010 8:59 am
Finale Version: Finale 27
Operating System: Mac

Post by BuonTempi » Fri Mar 15, 2024 11:31 am

Batdad wrote:
Fri Mar 15, 2024 3:34 am
From my understanding, a friend of his gave him a copy of the program so I'm not sure if this was ever obtained legitimately, so to speak. I wonder if we could upgrade for the $99.
You won't get an upgrade deal from a "copy that's not yours", so to speak.

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ebiggs1
Posts: 1434
Joined: Tue Dec 06, 2016 8:57 am
Finale Version: Finale 27.3
Operating System: Windows

Post by ebiggs1 » Fri Mar 15, 2024 2:16 pm

You won't get an upgrade deal from a "copy that's not yours", so to speak.
I agree. Your "friend' will have to ask for the upgrade and he/she will have to have the original serial number. And that serial number must be assigned to that person could be through an email name, address, etc.
Finale 27.4.1 - Perfect Layout Silver - Note Performer 4.4 - SmartScore Pro 64 - Windows 11
President, The Shawnee Concert Band, Composer/Arranger, retired Music Teacher.

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