Playback attempts lead to error:"Finale encountered an error and will shut down."

[ChatJPT]

Hi Everyone,

I'm using Finale 27 on Windows 11. Recently (for the last three days) every time I try to use the playback or export MIDI/Audio files I receive the message "Finale encountered an error and will shut down" and then Finale does just what it promised and shuts down. I tried reinstalling, and resetting preferences, and different VSTs, none of which helped. As far as I can tell, this is just the case for one file, as other pieces of mine still work.

If anybody has any suggestions of things I might try please let me know.
JP

[miker]

Since other files work correctly, try exporting your faulty file as XML, and then, import it back in. If that fails to clear the corruption, you might want to send it in to tech support, and see if they can determine the problem.

[motet]

You might try turning off Human Playback and see if that's the cause.

[ChatJPT]

Hi I had no idea it would be that simple - thank you so much it worked like a charm!

[miker]

Which one - my suggestion or motet's?

[ChatJPT]

Which one - my suggestion or motet's?

Just turning off Human Playback stopped the error.

[miker]

Good to know: another tool in the toolbox.