Another Error Code 7 thread

Discuss playback problems, including VST, Garritan, MIDI, etc.

Moderators: Peter Thomsen, miker

TomMattaBigBand
Posts: 9
Joined: Tue Jul 27, 2021 11:01 pm
Finale Version: 27
Operating System: Mac

Post by TomMattaBigBand » Thu Oct 12, 2023 5:30 pm

I get the Error Code 7 popups consistently.

Finale 27.3.0
MAC Ventura 13.5.2
I do have a couple third-party sounds like GABB, Garrison Personal Orchestra - nothing fancy
I have LOGIC but I rarely use it

One of the common remedies is to "reset rewire' - but my rewire is always greyed out when I go to select it.

Any other tips?
__________
Tom Matta
Chicago


User avatar
Peter Thomsen
Posts: 6714
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Thu Oct 12, 2023 8:13 pm

If I understand you correctly, the problem happens in all documents (= is not document specific) - right?

What I often write, is
“Please specify the steps you’ve already taken (to solve the problem), so that we can rule out things.”

If I understand you correctly, the only step you have tried, is to "reset rewire' which was not possible (= was greyed out) - right?

The usual steps to try:

- quit Finale, and launch it again,

- reset All Preferences (= a button in the Preferences window)
or, basically the same, but more drastic:
quit Finale, move the Preferences file (= 'com.makemusic.finale.fprf') away, and launch Finale again.
When Finale can not find its Preferences file, it will create a fresh, new Preferences file.

- re-boot the computer,

- test a brand new user account.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

TomMattaBigBand
Posts: 9
Joined: Tue Jul 27, 2021 11:01 pm
Finale Version: 27
Operating System: Mac

Post by TomMattaBigBand » Fri Oct 13, 2023 5:31 pm

I've tried all of your steps minus the last one:

- test a brand new user account.

I'll try that later tonite.

All these steps make it seem like Finale is the problem, not third-party sounds. Good to know!
__________
Tom Matta
Chicago

blueshift
Posts: 85
Joined: Tue Jun 12, 2018 10:58 pm
Finale Version: 27.4
Operating System: Mac

Post by blueshift » Sat Jun 15, 2024 2:00 pm

I now get this every day, and the end of my patience with Finale is now in sight. That light brightening at the end of this dark tunnel is the exit.
Finale 27.4.1 (since 2.6.3)
MacOS 14 Sonoma - a blunder
MacMini i7x6 32gb RAM + two 2 TB nvme SSD's
GPO5 / GCPO / EW Symphonic Choirs / Modern Scoring Brass / Chris Hein Ensemble Strings / Fisk organ (O-Forbes)
Cubase Elements / Studio One Pro

dgatwood
Posts: 15
Joined: Thu Sep 25, 2008 5:30 am
Finale Version: 2012
Operating System: Mac

Post by dgatwood » Tue Jun 18, 2024 10:02 pm

It's easy for me to repro an Error 7 in Finale 27 with 100% reliability:

1. Put my AirPods Pro into my ears.

There's no step 2.

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