Playback causes FINALE to crash

[jonuline]

I have FINALE 26.2.1 and I have MAC OS Catalina
I want to use HUMAN PLAYBACK and not have Finale crash as soon as I press playback.
Any ideas?

[miker]

Is this true in all documents, or just some of them?

Have you recreated the Preference file?

You might also try Clear Selected Items > MIDI Data

[Christopher Smith]

Hi Mike,

I was having persistent crashing problems with Finale 27, Mac OS Ventura 13.5.2, on all files, even ones that had previously played back correctly last week. Every time I hit Play it would immediately crash.

Your suggestion to Clear Selected Items > MIDI Data cleared it right up; thank you very much for that.

I am, however, having trouble understanding what had gone wrong, and why this worked. Especially since files that previously crashed would now play back WITHOUT me invoking the "clear MIDI data" solution. I only needed to do it on ONE file and they all started to work again. Do you have any insight?

[miker]

JOOTT: Just One Of Those Things

[saxlix1]

Does the Clear MIDI Data fix also work if one employs Audio Units? I notice that the initial playback of a newly opened Finale file crashes immediately, whereas all subsequent playback attempts show no such problem.

[miker]

Does the Clear MIDI Data fix also work if one employs Audio Units?

I don’t know. Did you try it? It doesn’t hurt anything.

[saxlix1]

I got lucky while playing one of my files back - I was recording the session, and the 'crash' is evident on the audio. I tried to upload the audio file here but was unable to - are audio files allowed on this site?

[motet]

For what purpose?

If you are getting crashes, I would try resetting your Preferences. There's a button on the Preferences page, or

https://makemusic.zendesk.com/hc/en-us/articles/115002541107-Resetting-Finale-s-preferences-using-a-tool-crashes-Finale-etc-

[saxlix1]

Because describing the issue is nowhere near as effective as posting a short recording. Again, is it possible to upload audio recordings to this site?

[motet]

I doubt hearing a recording will help solve the issue, but try zipping it and uploading it. If you haven't reset the preferences, though, that's worth a try, as is trying different audio drivers.

[saxlix1]

Thanks - the zipped file worked. This recording demonstrates the issue that I encounter very often upon playback. It didn't crash the program, but it stopped any possibility of playback (and I needed to close and reopen the file). There are other instances when the file simply quits (without this sound) and I must reopen it. Oddly enough, these occurrences only happen during the first attempts at playback upon opening a file - there are no problems with subsequent playback attempts.

I am playing Finale through AU Units using DLSMusicDevice.