Finale Forum

This is distinctly odd. After up-grading from OS Sierra to High Sierra, in all files, including new ones not from template (ie new via setup wizard), whether GIFF or SoftSynth, HP or not, scrolling or not, playback consists of the odd detached stutter, or of nothing at all. If there are stutters they keep going in isolated spasms for a while after playback has been stopped or paused. Also Finale is liable to crash during this non-playback. (Playback is through audio units.) Everything is correct in Score Manager, Banks & Effects &c.

Any suggestions?

As far as I can see it is only Finale that is having a problem with sound. iTunes, DVD, on-line sound and all the rest seem to be normal.

I should add that I've tried multiple relaunches of Finale and restarts of the computer.

David Ward wrote:… I've tried multiple relaunches of Finale and restarts of the computer.

Have you tried trashing the Finale preferences file?
Tested a brand new user account? (as a test, not as a solution)

Bummer!
Under Device Set Up, see what Output Source is Selected, set Sample rate to 96 and be sure the Buffer is 4096.
Lower settings cause stuttering!

oldmkvi wrote:Bummer!
Under Device Set Up, see what Output Source is Selected, set Sample rate to 96 and be sure the Buffer is 4096.
Lower settings cause stuttering!

That's it!

I've no idea why, but when I installed High Sierra the Buffer Size in Finale's Audio Setup reduced to the minimum 32. As soon as I put it back up to 4096 all was as it should be. Maybe something did happen to my preferences, but until I encounter other unexpected problems, I won't renew them.

I wonder why a tiny buffer size makes the stuttering continue long after playback has been stopped?

Hi, I'm glad!
Use different Dacs sometimes, and I've noticed the Device Setting change every once in a while,
revert to Built in Speakers, or changer the Buffer or Sample rate.
So it's the first place I look now if I'm suddenly getting the Sound of Silence...