Code 7

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markgustavson
Posts: 7
Joined: Wed Aug 17, 2016 9:59 pm
Finale Version: 26
Operating System: Mac

Code 7

Post by markgustavson » Sat Feb 16, 2019 12:42 am

I have an imac running High Sierra using Finale 26. I have been using finale 26 for a while and then suddenly I opened it and received a code 7. I restarted as it asked and the same thing. I also received a message stating audio engines failed to load.

Re: Code 7

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Bill Reed
Posts: 107
Joined: Sun Dec 25, 2016 7:24 pm
Finale Version: 25.2
Operating System: Windows

Re: Code 7

Post by Bill Reed » Sat Feb 16, 2019 12:57 am

Have you run a ReWire enabled application in the mean time? That will generate the Error code 7, and you need to go to Audio/MIDI - Device setup and reset ReWire.
Finale 25, Overture 5, Sibelius 8, Notion 6, Cubase 8.5
Win10 x64, 32GB RAM, Focusrite Scarlett 18i20
Kontakt, VSL VI Pro, VE Pro, EWQL Orch, Choirs and Pianos
August Foster 190

cgrier1
Posts: 1
Joined: Thu Mar 21, 2019 12:46 pm
Finale Version: 26.0.1.655
Operating System: Windows

Re: Code 7

Post by cgrier1 » Thu Mar 21, 2019 12:52 pm

I am receiving an error code 7 when loading Finale. I checked reset ReWire but it is grayed out

rdzinn
Posts: 1
Joined: Tue Jul 23, 2019 4:27 pm
Finale Version: Finale v26
Operating System: Windows

Re: Code 7

Post by rdzinn » Tue Jul 23, 2019 4:30 pm

I was getting the error code 7 running windows 10 and finale 14. So I upgraded to v26 but I am still receiving an error code 7 when loading Finale. I checked reset ReWire but it is grayed out. Is there a solution to this problem?

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motet
Posts: 3398
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005
Operating System: Windows

Re: Code 7

Post by motet » Tue Jul 23, 2019 6:47 pm

Is there any other description in the error message besides "Code 7"?

Bill Reed
Posts: 107
Joined: Sun Dec 25, 2016 7:24 pm
Finale Version: 25.2
Operating System: Windows

Re: Code 7

Post by Bill Reed » Tue Jul 23, 2019 7:19 pm

Did you click on the Help button to see the possible causes listed there?

http://usermanuals.finalemusic.com/Fina ... cshid=1923
Finale 25, Overture 5, Sibelius 8, Notion 6, Cubase 8.5
Win10 x64, 32GB RAM, Focusrite Scarlett 18i20
Kontakt, VSL VI Pro, VE Pro, EWQL Orch, Choirs and Pianos
August Foster 190

Raputtak
Posts: 40
Joined: Fri Jan 01, 2016 8:18 pm
Finale Version: Finale 25.5.0.290
Operating System: Windows

Re: Code 7

Post by Raputtak » Wed Aug 07, 2019 7:50 pm

motet wrote:Is there any other description in the error message besides "Code 7"?
Audio Engine Error dialog box
[
Audio Engine Error
X Finale's audio engine failed to load.
Please restart Finale
Error Code: 7
[OK] [Help]
]

[OK] does nothing useful.
[Help] takes one here: http://usermanuals.finalemusic.com/Fina ... cshid=1923.
Honk if you love peace and quiet.

Windows: 10 Version 1903 (OS Build18362.295)
Finale: 26.1.0.397
Height: 6' 1"
Weight: 197.4 lbs
Eyes: Two

Raputtak
Posts: 40
Joined: Fri Jan 01, 2016 8:18 pm
Finale Version: Finale 25.5.0.290
Operating System: Windows

Re: Code 7

Post by Raputtak » Thu Aug 08, 2019 12:49 pm

The gnomes of MakeMusic responded to my service request. I followed their advice and the Error 7 went away.
Sam said do this: In MIDI/Audio/Device Setup/Audio Setup Click the test Audio Output button.
If you cannot hear the tone try a different Audio Driver.

I clicked away like a thousand monkeys at a keyboard and eventually hit paydirt (sorry for the mixed metaphors).

ASIO - enabled - Error 7 - button greyed
ASIO - Disabled - Error 7 - button greyed
WASAPI - enabled - no tone
WASAPI - disabled - tone one time but the test button greyed out
WASAPI - enabled - tone. (Stop while you are ahead)

Somewhere along the road the DirectSound driver option disappeared so I could not test it.

I restarted Finale 16 and the Error 7 had gone and my sound issue had also gone away.

This morning after a cold start Finale 26 seemed to be working fine.
Funnily enough, the Audio Driver is now set to DirectSound.

Thank you Sam B.
Honk if you love peace and quiet.

Windows: 10 Version 1903 (OS Build18362.295)
Finale: 26.1.0.397
Height: 6' 1"
Weight: 197.4 lbs
Eyes: Two

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