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Code 7
Posted: Sat Feb 16, 2019 12:42 am
by markgustavson
I have an imac running High Sierra using Finale 26. I have been using finale 26 for a while and then suddenly I opened it and received a code 7. I restarted as it asked and the same thing. I also received a message stating audio engines failed to load.
Re: Code 7
Posted: Sat Feb 16, 2019 12:57 am
by Bill Reed
Have you run a ReWire enabled application in the mean time? That will generate the Error code 7, and you need to go to Audio/MIDI - Device setup and reset ReWire.
Re: Code 7
Posted: Thu Mar 21, 2019 12:52 pm
by cgrier1
I am receiving an error code 7 when loading Finale. I checked reset ReWire but it is grayed out
Re: Code 7
Posted: Tue Jul 23, 2019 4:30 pm
by rdzinn
I was getting the error code 7 running windows 10 and finale 14. So I upgraded to v26 but I am still receiving an error code 7 when loading Finale. I checked reset ReWire but it is grayed out. Is there a solution to this problem?
Re: Code 7
Posted: Tue Jul 23, 2019 6:47 pm
by motet
Is there any other description in the error message besides "Code 7"?
Re: Code 7
Posted: Tue Jul 23, 2019 7:19 pm
by Bill Reed
Did you click on the Help button to see the possible causes listed there?
http://usermanuals.finalemusic.com/Fina ... cshid=1923
Re: Code 7
Posted: Wed Aug 07, 2019 7:50 pm
by Raputtak
motet wrote:Is there any other description in the error message besides "Code 7"?
Audio Engine Error dialog box
[
Audio Engine Error
X Finale's audio engine failed to load.
Please restart Finale
Error Code: 7
[OK] [Help]
]
[OK] does nothing useful.
[Help] takes one here:
http://usermanuals.finalemusic.com/Fina ... cshid=1923.
Re: Code 7
Posted: Thu Aug 08, 2019 12:49 pm
by Raputtak
The gnomes of MakeMusic responded to my service request. I followed their advice and the Error 7 went away.
Sam said do this: In MIDI/Audio/Device Setup/Audio Setup Click the test Audio Output button.
If you cannot hear the tone try a different Audio Driver.
I clicked away like a thousand monkeys at a keyboard and eventually hit paydirt (sorry for the mixed metaphors).
ASIO - enabled - Error 7 - button greyed
ASIO - Disabled - Error 7 - button greyed
WASAPI - enabled - no tone
WASAPI - disabled - tone one time but the test button greyed out
WASAPI - enabled - tone. (Stop while you are ahead)
Somewhere along the road the DirectSound driver option disappeared so I could not test it.
I restarted Finale 16 and the Error 7 had gone and my sound issue had also gone away.
This morning after a cold start Finale 26 seemed to be working fine.
Funnily enough, the Audio Driver is now set to DirectSound.
Thank you Sam B.