playback doesn't work after changes to audio settings

Discuss playback problems, including VST, Garritan, MIDI, etc.

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Florio60
Posts: 117
Joined: Tue Dec 16, 2014 12:16 pm
Finale Version: Finale 2014.5
Operating System: Windows

Post by Florio60 » Fri Nov 01, 2019 7:37 am

I have a brand new laptop, and used Finale (14.5) on it for the first time yesterday. Everything was going okay, except for the volume which was very low. I started experimenting with the various audio settings and, lo and behold, Finale no longer starts playback; the green cursor remains above the first note and, unless I then click on stop, the play button remains greyed out.

I thought that I had reset all the audio settings to how they were before the problem arose, but this has made no difference.

I'd be grateful for any assistance in resolving this issue.

Florio

P.S. I've now uninstalled Finale and reinstalled it in an attempt to solve the problem, but to no avail! I don't know what else I can even attempt!! :x
Finale 2014.5
Windows 11


Florio60
Posts: 117
Joined: Tue Dec 16, 2014 12:16 pm
Finale Version: Finale 2014.5
Operating System: Windows

Post by Florio60 » Fri Nov 01, 2019 9:17 pm

Just by chance, I've managed to solve this problem. It turns out that my microphone was switched off in Windows privacy settings!! Maybe this solution will be of use to other users, seeing as the same issue is apparently experienced by a number of people.

Florio
Finale 2014.5
Windows 11

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