Play-back issue

Discuss playback problems, including VST, Garritan, MIDI, etc.

Moderators: Peter Thomsen, miker

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frenchsticks
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Finale Version: 26.3
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Post by frenchsticks » Fri Aug 14, 2020 12:31 pm

The play-back is not working.
I can click the arrow button, but the play-back does not go on.
I can hear the corrects sounds when clicking in the score with Ctrl+space bar.
It does not depend on the file, never working.
I tried to delete FIN.INI and FINMIDI.INI before a restart.
I don't know I must do.
Thanks for help.


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Djard
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Post by Djard » Sat Aug 15, 2020 2:44 pm

I experience this problem often. Below is what I do.

1. If my score is simple, click on MIDI/Audio -> Reassign Playback Sounds.

2. If my score is complex, I either change the device of the problematic instrument in Score Manager, from Garritan to SmartMusic or vice-versa, playback a few measures then switch back the device; or, I switch to another instrument, play a few bars then switch back.

For me, the "Reassign Playback Sound" option changes a variety of settings, such as switch Pick Bass to Jazz Bass, make volume changes in VST Banks & Effects, alter Mixer settings, etc. etc. etc. But sometimes this option is necessary. Sigh!

You can make the document more stable by converting it to a MusicXML file then save it as a MUSX; but again, Finale will make unwanted changes and scatter articulations, lines, text and expressions.

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frenchsticks
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Post by frenchsticks » Sat Aug 15, 2020 3:39 pm

Djard.
Thank you for reply, but...
I tried all these sorts of options or modifications, without any success.
Before your reply, I deleted and re-installed completely Finale, and always the same problem.
As I said, it does not depend on the file.
For example I join the simplest file I found.

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motet
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Post by motet » Sat Aug 15, 2020 3:45 pm

I have 2014.5 on Windows and find I have to set MIDI/Audio to "Play Finale though VST" even for the SoftSynth MIDI sounds, whereas I used to use "Play Finale though MIDI". Try that. I don't quite understand what it all means--I don't think it's running the Aria player.

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zuill
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Post by zuill » Sat Aug 15, 2020 4:22 pm

This file played as expected for me in both Finale 2014.5 and v26. That is an odd sound chosen for playback of this particular piece. Snare Drum may be a better choice.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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frenchsticks
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Post by frenchsticks » Sat Aug 15, 2020 4:42 pm

Again thanks for replies.
I thought and tried the same things as you said.
I have been used Finale since 3.5 version and never saw that.
Some days before, my 2014.5 worked perfectly...
I know the sound is not good for the snare part, but it is not the subject of my demand.
Finally (?) I submit a ticket to Makemusic. Wait and see.

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zuill
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Post by zuill » Sat Aug 15, 2020 4:46 pm

When playback stops for me, I click Reload MIDI Driver in the MIDI/Audio menu. That sometimes works. I've had to do that more since upgrading to Windows 10.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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frenchsticks
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Post by frenchsticks » Sat Aug 15, 2020 6:01 pm

I just realize I can't hear the notes I enter or modify with simple entry,
although the option is of course selected.

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zuill
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Post by zuill » Sat Aug 15, 2020 6:05 pm

Did you try my suggestion?

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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motet
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Post by motet » Sat Aug 15, 2020 6:14 pm

frenchsticks wrote:
Fri Aug 14, 2020 12:31 pm
I tried to delete FIN.INI and FINMIDI.INI before a restart.
I hope you mean FINALE.INI.

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frenchsticks
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Post by frenchsticks » Sat Aug 15, 2020 6:15 pm

To Zuill and Motet : yes, yes, yes.

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frenchsticks
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Post by frenchsticks » Sat Aug 15, 2020 6:22 pm

I think about a conflict, but with what...
All other sounds (mp3, wav, mid) are working normally.
And I HAVE the correct sounds with Ctrl+space bar.

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zuill
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Post by zuill » Sat Aug 15, 2020 8:43 pm

Are you using Direct Sound or ASIO?

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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Djard
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Post by Djard » Sat Aug 15, 2020 11:31 pm

A "Sound" was selected but no "Instrument." Also the the volume was turned off. Playback now works (see attached).

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frenchsticks
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Post by frenchsticks » Sun Aug 16, 2020 9:02 am

Normally I always used midi through, then SmartMusic SoftSynth.
I of course tried "through VST", with or without Garritan, so all options or possibilities I thought, before posting this ticket on the forum.
In any case, I verify I can hear the right sound(s) by Ctrl+space bar.
The worst is that Finale pretends working when I push the arrow button,
for example the menus ans submenus of MIDI/Audio are grayed-out and not "clickable",
but nothing happens, I don't see the scrolling bar, nothing to hear, except a Windows alert when I Click a forbidden tool, the score and all are frozen, even if I wait for a so long time.
I am waiting for a reply from Makemusic before throwing my PC through the window.
P.S. : I will be out of home for a few days.

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Djard
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Post by Djard » Sun Aug 16, 2020 9:16 am

You did not mention if the document I uploaded works for you.

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frenchsticks
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Post by frenchsticks » Sun Aug 16, 2020 9:40 am

No, it does not work.
Not any file works.
I also tried a new one, or a example or tutorial coming with Finale.
Always the same result.

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zuill
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Post by zuill » Sun Aug 16, 2020 12:56 pm

I'm not sure we got your answer on Direct Sound or ASIO. Which are you using?

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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frenchsticks
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Post by frenchsticks » Sun Aug 16, 2020 2:50 pm

Sorry. Direct Sound, as usual for me.

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zuill
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Post by zuill » Sun Aug 16, 2020 2:59 pm

2 other settings to check: Sample Rate and Buffer Size. I use 44,100 and 1024.

Zuill
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"When all is said and done, more is said than done."

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motet
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Post by motet » Sun Aug 16, 2020 4:40 pm

Since Ctrl-Space works, is seems like the audio setup is correct. Are you sure you don't have the instruments muted in the score manager? Ctrl-Space plays instruments if muted; the playback button doesn't.

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frenchsticks
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Post by frenchsticks » Sun Aug 16, 2020 5:45 pm

Yes, the instrument(s) is (are) not muted.
And even they are, why the playback is frozen ?
As I said, I will be out of home for a few days, the PC will sleep.
And as I am in France, it is 8 PM and I make it off now.
Thanks.

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motet
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Post by motet » Sun Aug 16, 2020 6:01 pm

The worst is that Finale pretends working when I push the arrow button.
And even they are, why the playback is frozen?
Those two statements seem contradictory. Which is it, pretends it's working or frozen? Does the playback cursor move?

Check also the "Solo" buttons in the Score Manager.

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frenchsticks
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Post by frenchsticks » Mon Oct 12, 2020 7:36 am

Problem solved.
Through a new hardware.

patmcf
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Post by patmcf » Tue Oct 27, 2020 11:16 am

FYI... A BIOS update fixed my problem with no play response (audio or tracking of the green line).

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