Noteperformer Trial wont quit

Discuss playback problems, including VST, Garritan, MIDI, etc.

Moderators: Peter Thomsen, miker

manricksmusic
Posts: 1
Joined: Thu Dec 15, 2022 10:20 pm
Finale Version: 26.3
Operating System: Mac

Post by manricksmusic » Thu Dec 15, 2022 10:43 pm

HI,
I agreed to the 30 day trial for Noteperformer...
The 30th day trial is over now and Finale still automatically tries to use the noteperformer bank for playback instruments.
I want to remove it from my instrument bank and remove it as the default library of instruments.

When I tried the uninstall instructions as listed on the noteperformer website using 'terminal' or even search for noteperformer apps and files I can't locate any noteperformer files and terminal just says 'command not found'.

Can someone help me please?


heinzfan
Posts: 193
Joined: Sun Dec 25, 2016 8:42 pm
Finale Version: 27
Operating System: Windows

Post by heinzfan » Fri Dec 16, 2022 2:53 pm

I don't recall a problem when I removed the trial version of Noteperformer, but I have two suggestions: In Playback Settings/HP Preferences/ Instr. Techniques, if Noteperformer is listed then delete it. Also, try checking Midi/Audio VST Banks and Effects. Deselect Noteperformer if it is listed. Perhaps other forum members may have some suggestions as well.
Finale 27, Windows 10, VST: Vienna Instruments/Ensemble/Synchron, Cubase, Kontakt 5

User avatar
engelbach
Posts: 46
Joined: Mon Sep 01, 2003 2:11 pm
Finale Version: Finale 26
Operating System: Mac

Post by engelbach » Fri Dec 16, 2022 9:59 pm

manricksmusic,

Go to NP's website, scroll down to the bottom, and file a Technical Support message.

Arnie Wallender is very good about attending to unforeseen problems personally.

Cheers,
Jer
Jerry Engelbach
iMac OSX Catalina, Finale 26, Note Performer 4, Perfect Layout
www.engelbachmusic.com

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