Another Error Code 7 thread

Discuss playback problems, including VST, Garritan, MIDI, etc.

Moderators: Peter Thomsen, miker

TomMattaBigBand
Posts: 9
Joined: Tue Jul 27, 2021 11:01 pm
Finale Version: 27
Operating System: Mac

Post by TomMattaBigBand » Thu Oct 12, 2023 5:30 pm

I get the Error Code 7 popups consistently.

Finale 27.3.0
MAC Ventura 13.5.2
I do have a couple third-party sounds like GABB, Garrison Personal Orchestra - nothing fancy
I have LOGIC but I rarely use it

One of the common remedies is to "reset rewire' - but my rewire is always greyed out when I go to select it.

Any other tips?
__________
Tom Matta
Chicago


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Peter Thomsen
Posts: 6628
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Thu Oct 12, 2023 8:13 pm

If I understand you correctly, the problem happens in all documents (= is not document specific) - right?

What I often write, is
“Please specify the steps you’ve already taken (to solve the problem), so that we can rule out things.”

If I understand you correctly, the only step you have tried, is to "reset rewire' which was not possible (= was greyed out) - right?

The usual steps to try:

- quit Finale, and launch it again,

- reset All Preferences (= a button in the Preferences window)
or, basically the same, but more drastic:
quit Finale, move the Preferences file (= 'com.makemusic.finale.fprf') away, and launch Finale again.
When Finale can not find its Preferences file, it will create a fresh, new Preferences file.

- re-boot the computer,

- test a brand new user account.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

TomMattaBigBand
Posts: 9
Joined: Tue Jul 27, 2021 11:01 pm
Finale Version: 27
Operating System: Mac

Post by TomMattaBigBand » Fri Oct 13, 2023 5:31 pm

I've tried all of your steps minus the last one:

- test a brand new user account.

I'll try that later tonite.

All these steps make it seem like Finale is the problem, not third-party sounds. Good to know!
__________
Tom Matta
Chicago

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