Upgrade problem

Discuss technical issues with keyboards, sound, video cards, etc.

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musicus
Posts: 359
Joined: Sat Jul 26, 2003 11:12 pm
Finale Version: Finale 2011
Operating System: Mac

Upgrade problem

Post by musicus » Sat Nov 14, 2020 4:16 pm

I'm not sure where I should have posted this question, but here goes.
I have been running Finale 2011 on my Mac OS 10.6.8 very successfully
for years. Yesterday I upgraded to OS 10.11.6. When I opened one of my
many Finale files I found that the music font is visually garbled, and that I get no sound
from my keyboard. I'm not very sophisticated about computers and wondering
if you can tell me what is the best way to solve this. (I have been unable to
find my original Finale installer disc.) Thanks.

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miker
Posts: 4617
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 26
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Re: Upgrade problem

Post by miker » Sat Nov 14, 2020 5:31 pm

If you Google “music font problem finale” you should see how to correct the issue.
Finale 26.3 | SmartScorePro 64
Mac OS 10.15.7 Catalina
Copyist for Barbershop Harmony Society

musicus
Posts: 359
Joined: Sat Jul 26, 2003 11:12 pm
Finale Version: Finale 2011
Operating System: Mac

Re: Upgrade problem

Post by musicus » Sat Nov 14, 2020 7:33 pm

I tried that, and this was the result:
"It looks like there aren't many great matches for your search"
miker wrote:
Sat Nov 14, 2020 5:31 pm
If you Google “music font problem finale” you should see how to correct the issue.

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miker
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Finale Version: Finale 26
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Re: Upgrade problem

Post by miker » Sat Nov 14, 2020 8:30 pm

Odd. I got pages of them. Did you leave out the quotes?
Finale 26.3 | SmartScorePro 64
Mac OS 10.15.7 Catalina
Copyist for Barbershop Harmony Society

musicus
Posts: 359
Joined: Sat Jul 26, 2003 11:12 pm
Finale Version: Finale 2011
Operating System: Mac

Re: Upgrade problem

Post by musicus » Sat Nov 14, 2020 9:49 pm

I included the quotes.
miker wrote:
Sat Nov 14, 2020 8:30 pm
Odd. I got pages of them. Did you leave out the quotes?

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miker
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Re: Upgrade problem

Post by miker » Sun Nov 15, 2020 2:04 am

Ah! Leave them out.

Sorry for the confusion.
Finale 26.3 | SmartScorePro 64
Mac OS 10.15.7 Catalina
Copyist for Barbershop Harmony Society

musicus
Posts: 359
Joined: Sat Jul 26, 2003 11:12 pm
Finale Version: Finale 2011
Operating System: Mac

Re: Upgrade problem

Post by musicus » Sun Nov 15, 2020 2:31 am

Yes, I tried it w/o the quotes but the information is terribly difficult
for me to follow. Some of the guidelines (MIDI audio, etc.) don't match up.
Is there an option to talk to you off of this platform? Or, could I buy a Finale installer
disc that would be compatible with 10.11.6? Thanks.
miker wrote:
Sun Nov 15, 2020 2:04 am
Ah! Leave them out.

Sorry for the confusion.

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miker
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Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 26
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Re: Upgrade problem

Post by miker » Sun Nov 15, 2020 3:37 am

Download the font pack and follow the instructions on this page:

https://makemusic.zendesk.com/hc/en-us/ ... ncorrectly
Finale 26.3 | SmartScorePro 64
Mac OS 10.15.7 Catalina
Copyist for Barbershop Harmony Society

BuonTempi
Posts: 806
Joined: Fri Aug 20, 2010 8:59 am
Finale Version: Finale 25
Operating System: Mac

Re: Upgrade problem

Post by BuonTempi » Thu Nov 19, 2020 5:16 pm

musicus wrote:
Sat Nov 14, 2020 4:16 pm

I have been running Finale 2011 on my Mac OS 10.6.8 very successfully for years. Yesterday I upgraded to OS 10.11.6.
I'm curious, after 10 years, what made you upgrade?

When you jump large numbers (and c. 6 years' worth) of updates, you tend to get more problems that when you just update to the next one. You'll likely need updates for most of your software, too.

Note that when OS 10.11 was released, MakeMusic formally decleare F2011 and earlier as 'not supported'. Obviously, they won't give you support for F2011 now whatever OS you're running, but it means that problems were likely.

https://www.finalemusic.com/blog/finale ... l-capitan/

I'm guessing that your Mac is between 2007 and 2009 vintage? 8)

musicus
Posts: 359
Joined: Sat Jul 26, 2003 11:12 pm
Finale Version: Finale 2011
Operating System: Mac

Re: Upgrade problem

Post by musicus » Tue Nov 24, 2020 8:51 pm

I upgraded because YouTube suggested it. I didn't realize that would cause Finale problems.
BuonTempi wrote:
Thu Nov 19, 2020 5:16 pm
musicus wrote:
Sat Nov 14, 2020 4:16 pm

I have been running Finale 2011 on my Mac OS 10.6.8 very successfully for years. Yesterday I upgraded to OS 10.11.6.
I'm curious, after 10 years, what made you upgrade?

When you jump large numbers (and c. 6 years' worth) of updates, you tend to get more problems that when you just update to the next one. You'll likely need updates for most of your software, too.

Note that when OS 10.11 was released, MakeMusic formally decleare F2011 and earlier as 'not supported'. Obviously, they won't give you support for F2011 now whatever OS you're running, but it means that problems were likely.

https://www.finalemusic.com/blog/finale ... l-capitan/

I'm guessing that your Mac is between 2007 and 2009 vintage? 8)

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