option key for tuplets not working

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

Post Reply
ziggyg
Posts: 4
Joined: Tue May 17, 2016 9:58 pm
Finale Version: 26
Operating System: Mac

option key for tuplets not working

Post by ziggyg » Fri Apr 30, 2021 4:34 pm

I have a relatively new issue... in Speedy Entry I used to be able to type "option 3" (for example) and the small 3 would appear in the top right of the frame, making entering tuplets a breeze. This no longer works - anyone with any ideas?

Mac OS 10.15.17
Finale 26.3.1.643

Re: option key for tuplets not working

by Sponsor

Forum Sponsor
 

User avatar
motet
Posts: 5143
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005
Operating System: Windows

Re: option key for tuplets not working

Post by motet » Fri Apr 30, 2021 4:40 pm

Restart Finale. If that doesn't work, reboot the computer. If that doesn't work, reset the preferences file as follows:

https://makemusic.zendesk.com/hc/en-us/ ... inale-etc-

ziggyg
Posts: 4
Joined: Tue May 17, 2016 9:58 pm
Finale Version: 26
Operating System: Mac

Re: option key for tuplets not working

Post by ziggyg » Fri Apr 30, 2021 5:30 pm

thanks - good options but unfortunately none worked.
Option key works in some instances (i.e. dragging a copy with the Selection Tool), but not W/ the tuplet tool. Aand the shift-lock works as designed.

I may have a none-Finale problem.... I went to System Preferences > Keyboard, and clicked "Change Keyboard Type...", when prompted to press the Z key immediately to the right of the left shift key on my Apple keyboard, I received this message: You have pressed a key on your Apple keyboard. Please press the keys on the keyboard that can‘t be identified. I turned off all other bluetooth devices and received the sdame message.

huh?!?
Keyboard Assistant .png

User avatar
motet
Posts: 5143
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005
Operating System: Windows

Re: option key for tuplets not working

Post by motet » Fri Apr 30, 2021 5:47 pm

Try powering down (not just rebooting). Then unplug the keyboard, wait 10 seconds, then replug and boot.

User avatar
miker
Posts: 4826
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 26
Operating System: Mac

Re: option key for tuplets not working

Post by miker » Fri Apr 30, 2021 5:50 pm

Just as a test, try another keyboard.
Finale 26.3 | SmartScorePro 64
Mac OS 10.15.7 Catalina
Copyist for Barbershop Harmony Society

ziggyg
Posts: 4
Joined: Tue May 17, 2016 9:58 pm
Finale Version: 26
Operating System: Mac

Re: option key for tuplets not working

Post by ziggyg » Fri Apr 30, 2021 6:14 pm

thanks gentlemen, but no luck. Interestingly, when I turned off my Apple BT keyboard and replaced with another Apple BT keyboard, I had the exact same issue. Including the Keyboard Assistant fail.

So I tried the original keyboard on another Mac, a MAc Pro I use as a VEP Server. OS 10.13.6, Finale 25.4.0.155. And it worked fine.

So, to recap:
- both keyboards on the original iMac Pro work for everything except the option key on Finale > Speedy Entry
- both keyboards on the original iMac Pro are unrecognizable during Keyboard assistant setup
- both keyboards on the Mac Pro Server work including in Finale > Speedy Entry

any more thoughts?

User avatar
miker
Posts: 4826
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 26
Operating System: Mac

Re: option key for tuplets not working

Post by miker » Fri Apr 30, 2021 6:51 pm

In Speedy, can you reassign keystrokes (like you can in Simple?) If so, is it possible that yours was inadvertently changed?
Finale 26.3 | SmartScorePro 64
Mac OS 10.15.7 Catalina
Copyist for Barbershop Harmony Society

User avatar
zuill
Posts: 4224
Joined: Sat Dec 10, 2016 9:35 pm
Finale Version: Finale 2011-v26.3.1
Operating System: Windows

Re: option key for tuplets not working

Post by zuill » Fri Apr 30, 2021 7:00 pm

Also, does Option-1 work? Do both Option keys misbehave?

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

ziggyg
Posts: 4
Joined: Tue May 17, 2016 9:58 pm
Finale Version: 26
Operating System: Mac

Re: option key for tuplets not working

Post by ziggyg » Fri Apr 30, 2021 7:09 pm

Hallelujah! you guys inspired me to just poke around and try different key combinations, and... OPTION-CONTROL WORKS!

At this point I don't care how and why hehehe.... my workflow has been re-established.

Blessings to you both, is there a way for me to attach a 6 pack of Guiness for each of you? I'll try holding option-control as I click the Attachments button...
guinness_logo.jpeg

User avatar
motet
Posts: 5143
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005
Operating System: Windows

Re: option key for tuplets not working

Post by motet » Fri Apr 30, 2021 7:52 pm

So, Mac keyboards now appear to have Control AND Option AND Cmd (propeller)? How confusing.

User avatar
miker
Posts: 4826
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 26
Operating System: Mac

Re: option key for tuplets not working

Post by miker » Fri Apr 30, 2021 10:13 pm

motet wrote:
Fri Apr 30, 2021 7:52 pm
So, Mac keyboards now appear to have Control AND Option AND Cmd (propeller)? How confusing.
From Google:

The Macintosh offers a key labeled Control (or, on laptops, “ctrl”), but it isn't the equivalent of the PC's Ctrl key. The Mac's Control key is primarily for helping you “right-click” things, as described earlier. Instead, the Macintosh equivalent of the Windows Ctrl key is the ⌘ key. It's right next to the space bar.
Finale 26.3 | SmartScorePro 64
Mac OS 10.15.7 Catalina
Copyist for Barbershop Harmony Society

User avatar
motet
Posts: 5143
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005
Operating System: Windows

Re: option key for tuplets not working

Post by motet » Fri Apr 30, 2021 10:37 pm

That's the "command" key, right? The Mac manual says Option+1 to +9 are for tuplets. Is that in fact wrong?

User avatar
michelp
Posts: 1655
Joined: Fri Jul 25, 2003 3:35 pm
Finale Version: 26.3.1, 25.5, Catal
Operating System: Mac

Re: option key for tuplets not working

Post by michelp » Fri Apr 30, 2021 11:41 pm

That's correct, but it only works on the Mac's numeric keypad, AFAIK.
Michel
MacOsX 10.14.6, Finale 26.3.1, 25.5, Mac Mini Intel Dual Core i7 3Ghz, 16 Go Ram. Azerty kb. Full TGTools. MOTU Midi Express XT USB, Roland Sound Canvas SC-88vl, MOTU Audio Express. 2 monitors (27' pivot, 24')

User avatar
miker
Posts: 4826
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 26
Operating System: Mac

Re: option key for tuplets not working

Post by miker » Sat May 01, 2021 12:14 am

motet wrote:
Fri Apr 30, 2021 10:37 pm
That's the "command" key, right? The Mac manual says Option+1 to +9 are for tuplets. Is that in fact wrong?
Could be. I don't use Speedy. In Simple, it's either numpad 9 (for default tuplet) or OPT 9 (for not the default.)
Finale 26.3 | SmartScorePro 64
Mac OS 10.15.7 Catalina
Copyist for Barbershop Harmony Society

bkshepard
Posts: 86
Joined: Tue Dec 27, 2016 6:48 pm
Finale Version: Finale 25.5, 26.2
Operating System: Mac

Re: option key for tuplets not working

Post by bkshepard » Sat May 01, 2021 7:34 am

motet wrote:
Fri Apr 30, 2021 10:37 pm
That's the "command" key, right? The Mac manual says Option+1 to +9 are for tuplets. Is that in fact wrong?
The manual is correct. On a Mac, tuplets are entered by pressing Option+desired tuplet number. E.g., Option+5 yields a quintuplet.

Post Reply