Finale 2011 crashes in Mac OS 10.6.8

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

Bacchus Music
Posts: 4
Joined: Sat Oct 20, 2012 1:39 am
Finale Version: 2011 and 2014d Mac
Operating System: Mac

Post by Bacchus Music » Sat Oct 20, 2012 1:43 am

Finale 2011 is crashing on me recently. Any suggestions? Thx.

Finale 2011
GPO KP2 (or 3)
Mac OS 10.6.8
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
M-Audio Firewire 410
Fatar SL-880


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Peter Thomsen
Posts: 6632
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Sat Oct 20, 2012 5:01 am

Welcome to the forum!

It Would Be Nice to know the steps you've already taken, so that we can rule out things.

Assuming that you have not yet taken any steps at all, some suggestions:

1) Quit Finale 2011.
Trash the file "Finale 2011 Preferences".
Launch Finale 2011 again.

2) If step 1) does not fix the problem, create (as a test) a new user account, and launch Finale there.
If you don't experience Finale crashes in the new user account, then there is reason to suspect, that the culprit is something in the old user account.

3) Perhaps the crashes are isolated to a single document (or several specific documents)?
Create a new document, and check whether you experience crashes in this new document.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

PrettyKeys
Posts: 2
Joined: Wed May 22, 2013 3:22 pm
Operating System: Mac

Post by PrettyKeys » Wed May 22, 2013 3:31 pm

Brand new to this Forum. Would like to post a new subject question, but not sure how to go about it.

User avatar
Peter Thomsen
Posts: 6632
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Wed May 22, 2013 3:45 pm

In the top of the forum, click the button NEW TOPIC.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

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