Movie Window Disappeared

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

Thomas
Posts: 7
Joined: Mon Oct 22, 2012 5:56 pm
Finale Version: 2012

Post by Thomas » Thu Aug 15, 2013 5:08 pm

I am working on a film score and the movie window has disappeared and will not show even when I have ticked the box to do so.

I am wondering if Finale thinks I have two monitors and has moved the window where I could not possibly manipulate it.

Does anyone have a fix?


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miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Thu Aug 15, 2013 6:39 pm

"Disappearing" windows have been known to happen. Zoom your resolution out as far as you can, and see if it shows up.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

Thomas
Posts: 7
Joined: Mon Oct 22, 2012 5:56 pm
Finale Version: 2012

Post by Thomas » Thu Aug 15, 2013 6:59 pm

Hey miker,

Just gave that a try and the movie window is still no where in sight.

I have tried deleting two preference files FINALE and FINMIDI. I have tired uninstalling and reinstalling and still the movie window will not reappear.

I need this tool to work and this is causing a great deal of delay.

Any more ideas?

Thomas
Posts: 7
Joined: Mon Oct 22, 2012 5:56 pm
Finale Version: 2012

Post by Thomas » Thu Aug 15, 2013 7:49 pm

I managed to fix the problem; I found a thread on the MakeMusic forum that had a solution.

http://forum.makemusic.com/default.aspx?f=5&m=166432

What concerns me very much is this problem seems to have existed from as early as 2006 and is still not fixed.

I lost hours of work time today because of this, and I would like to hear why I had to go into the registry in order to fix this because Finale does not have a simple tool just to reposition the Movie Window.

I really feel this should be fixed ASAP.

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miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Thu Aug 15, 2013 10:18 pm

Contact MM directly. This is a user forum, and (probably) not monitored by the company.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

Thomas
Posts: 7
Joined: Mon Oct 22, 2012 5:56 pm
Finale Version: 2012

Post by Thomas » Thu Aug 15, 2013 10:47 pm

Will do Miker.

Your advice helped guide me in the right direction and thank you very much for taking the time to answer my question.

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