printing

Discuss technical issues with keyboards, sound, video cards, etc.

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Asliuf
Posts: 16
Joined: Thu Jun 30, 2011 11:28 pm

Post by Asliuf » Fri Oct 25, 2013 8:22 pm

I'm not sure why but finale has started quitting every time I try to print? An error message comes up and says "We're sorry, but Finale has encountered an error and needs to close. Please click OK for the option to save your open documents before Finale closes."
Asliuf

Windows 7, Finale 2011b.r2


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miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Sat Oct 26, 2013 12:29 am

Is this all documents or just one?

Have you restarted the computer?
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

Asliuf
Posts: 16
Joined: Thu Jun 30, 2011 11:28 pm

Post by Asliuf » Tue Oct 29, 2013 9:33 pm

sorry for the slow response, it's just for 2 documents, others print fine
Asliuf

Windows 7, Finale 2011b.r2

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miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Tue Oct 29, 2013 9:57 pm

Then you can assume there is something in those documents that's causing the problem. First thing to try is copying the entire doc into a new one. If that doesn't help, delete half the document, and try. If half prints OK, delete half of the other half, and try again. In this fashion, you should be able to quickly zero in on a problem element.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

Asliuf
Posts: 16
Joined: Thu Jun 30, 2011 11:28 pm

Post by Asliuf » Tue Oct 29, 2013 11:33 pm

I tried deleting one mvt at a time, to see what the problem was, but no luck. I copied the material into a new document and redid the formatting, as you suggested. thanks,
Daniel
Asliuf

Windows 7, Finale 2011b.r2

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