Finale 2014 Crashes Randomly

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

User avatar
boxart
Posts: 1
Joined: Fri Feb 21, 2014 9:13 pm
Finale Version: Finale 2014 PC
Operating System: Mac

Post by boxart » Fri Feb 21, 2014 9:25 pm

Hello all!

I've downloaded the demo of Finale 2014 for Windows, to see if it's worth buying the whole shebang.

BUT it continually crashes. I've noticed it does this often when:
- any *.MUS file loads up
- I hold down my ctrl key too long
- I input too many ctrl-commands
- I right-click move around the pages

Mind you, it doesn't happen every time I do one of the above. Just enough to annoy me. Obviously, I don't want to spend all that money if it's going to do this in the full version.

I am running Finale on an HP Probook 4540s with
- an Intel Core i5-3230M Processor 2.6GHz
- Microsoft Windows 7 Professional (64-bit)
- 8GB DDR3-1333 SDRAM

Any ideas/tips/solutions would be greatly appreciated! Thanks!


User avatar
miker
Posts: 6013
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Sat Feb 22, 2014 1:02 am

Contact tech support. They would have the widest knowledge of possibilities.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

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