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Help Finale 2012c
Posted: Mon Apr 21, 2014 1:14 pm
by jkarman
From the application Finale2012C clicking Help I'm getting an empty screen.
Somebody a solution?
jk
Re: Help Finale 2012c
Posted: Mon Apr 21, 2014 4:44 pm
by Peter Thomsen
In the
Preferences - Folders
Is the option “Use Online Help When Available” selected or de-selected?
When selected, Finale will use your internet connection to go to the (always updated) user manual on MakeMusic’s web site.
When de-selected, Finale will go to the (not updated) user manual that came with the Finale installation.
Re: Help Finale 2012c
Posted: Mon Apr 21, 2014 7:55 pm
by jkarman
Thanks, Peter!
It's selected (I think it's by default) but it does'nt do anything but a blank page (no errors, tho).
jk
Re: Help Finale 2012c
Posted: Mon Apr 21, 2014 8:07 pm
by Peter Thomsen
OK, the option “Use Online Help When Available” is selected.
Is your computer connected to the Internet?
Does your computer have a selected default web browser (e. g. Firefox)?
Re: Help Finale 2012c
Posted: Mon Apr 21, 2014 9:01 pm
by jkarman
Peter, all "yes".
It's e.g. perfectly connecting to Finale Website (from the Help Menu)
Puzzled ...
jk
Re: Help Finale 2012c
Posted: Tue Apr 22, 2014 12:08 am
by Peter Thomsen
Indeed this is puzzling.
I have only one more idea:
Go to MakeMusic’s web site, and ask the folks at Tech Support for help.