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Numeric Keypad entry not working

Posted: Sun Jul 13, 2014 5:41 pm
by EltonRon
I'm working my way through the Note Entry tutorial on Finale 2014 and the section on "Note Entry Using Mouse and Keyboard" instructs me to choose "5" for a quarter note and then to press the decimal "." to add a dot. The "5" works, but when I choose the decimal, I get a sound (like an error), but nothing happens. So I can't choose add a dot to a note using the numeric keypad.

Had anyone else experienced this problem? I'm on a Macbook Pro with an Apple wired keyboard that includes the numeric keypad. Thank you in advance for your help!
-Ron

Re: Numeric Keypad entry not working

Posted: Sun Jul 13, 2014 6:04 pm
by Peter Thomsen
Welcome to the forum!

Since your problem is hardware specific, it might be a good idea to ask the folks at MakeMusic’s
Tech Support.
They know quite a lot about hardware specific problems.

Re: Numeric Keypad entry not working

Posted: Sun Jul 13, 2014 8:03 pm
by miker
What happens if you try the . on the regular keyboard?

Do all of the other numberpad shortcuts work correctly?

Re: Numeric Keypad entry not working

Posted: Thu May 21, 2015 8:49 pm
by erico
I get exactly the same thing: both periods only produce a "ding" sound, and have no effect otherwise. The keyboard shortcut file correctly says 'Numpad.'

Interestingly, a new file (not the Tutorial) seems to work - maybe a Tutorial file problem?

Re: Numeric Keypad entry not working

Posted: Thu May 21, 2015 9:36 pm
by miker
Are you using a US keyboard?

Re: Numeric Keypad entry not working

Posted: Fri May 22, 2015 7:17 pm
by erico
Yes I am using a US kbd (the large Apple wired one).

I now believe that the Tutorial instructions are wrong.

See the Finale tutorial about Simple Entry with a kbd:

www[dot]finalemusic[dot]com/UserManuals/Finale2014Mac/Finale.htm#Finale/Tut2EnteringNotes1.htm%3FTocPath%3DFinale%2520Tutorials%7CTutorial%25202%253A%2520Entering%2520notes%7C_____1
(sorry about the format, apparently I am not allowed to post URLs yet)

Currently the tutorial says:

Type 5 on the numeric keypad and then . (decimal point).
Click the D line on the first beat of measure 5.


I believe it should say:

Type 5 on the numeric keypad and click the D line on the first beat of measure 5.
Now click the . (decimal point).


In other words, I think (correct me if I'm wrong, as I am a newbie in Finale) that there has to be a note selected before the dot will augment it.

Re: Numeric Keypad entry not working

Posted: Fri May 22, 2015 8:17 pm
by miker
I believe you are correct. I never noticed that, because I have always entered the note, and then dotted it.

The documentaion is rife with errors; you've discovered another one!

If you want to enter the note as dotted, though, you can use the mouse to click on the note in the palette, and then click on the dot. To dismiss the dot, double click on the note, or tap the number key twice.