Windows 7 Can't Read Finale 2014 Files (.musx, etc.)

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

bradleyadlib
Posts: 1
Joined: Wed Feb 04, 2015 8:44 pm
Finale Version: 2014
Operating System: Windows

Post by bradleyadlib » Wed May 13, 2015 9:56 am

My Windows 7 doesn't seem to recognize files created by Finale 2014. This includes both Finale files (.musx) and Finale-created export files, such as PDFs. I can work inside Finale 2014, see all files of all types when I click on Open, modify and print files, etc. Windows 7, however, doesn't even see the files, making it impossible for me to attach them to email or do anything with them whenever my Finale software isn't open.

I have upgraded many times since I first started using Finale in 1999 and have never encountered this sort of problem before when going from an older to newer version. Any thoughts or guidance on how to fix this will be greatly appreciated.


User avatar
miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Wed May 13, 2015 12:28 pm

Welcome to the forum.

You should contact MM tech support on this. They have the most experience with OS issues.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

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