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Printing parts

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Printing parts

Postby pkeijsers » Wed Jun 28, 2017 10:04 am

Hi all,

I'm experiencing some problems with printing parts in Finale 25 on Windows 10. I just bought version 25 and although I'm very happy with it, I'm unable to print any parts anymore. There's no list of the score and parts in the printing dialog, and no matter if I select Check All, Check None or Check Current, it keeps printing just the score and nothing else. I've tried rebooting my system and to restore Finale's preferences, but that doesn't help. Also, printing in all other programs works just fine.

Peter
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Finale 25.3
Windows 10 x64, Intel i5-6200 @ 2.3 GHz, 8 GB RAM, Focusrite Scarlett 2i2
pkeijsers
 
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Joined: Wed Jun 28, 2017 9:55 am
Finale Version: 25
Operating System: Windows

Re: Printing parts

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Re: Printing parts

Postby pkeijsers » Wed Jun 28, 2017 11:04 am

Ah, problem solved:

https://makemusic.zendesk.com/hc/en-us/ ... x-Windows-

I didn't realize there was an official Finale Knowledge Base, when Googling questions I always come across this forum :)
Finale 25.3
Windows 10 x64, Intel i5-6200 @ 2.3 GHz, 8 GB RAM, Focusrite Scarlett 2i2
pkeijsers
 
Posts: 2
Joined: Wed Jun 28, 2017 9:55 am
Finale Version: 25
Operating System: Windows

Re: Printing parts

Postby rbratton » Tue Sep 19, 2017 4:25 pm

I have the same problem, but I don't use the Microsoft Print to PDF driver. My default printer is a local network HP LaserJet, so the Makemusic solution doesn't work for me. I posted a support request to MM -- we'll see what they come up with.

BTW: If I open my score in Finale 14.5, all the print options appear OK and I can print score/parts/whatever. I'm just worried about editing a score in Finale 25, but going to an earlier version to print.
Randy Bratton
Finale 3.0.6 - v25
Full GPO, JABB, CoMB, Full KONTAKT 5, SONAR Platinum
Windows 10 Pro 64-bit
Custom-built Intel Core 2 Quad 2.4GHz/8GB RAM
E-MU 1820 PCI Audio Interface, Mackie MR5 powered monitors
M-Audio Axiom 61 USB Keyboard
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Location: Georgia, USA
Finale Version: Finale 25
Operating System: Windows

Re: Printing parts

Postby rbratton » Wed Sep 20, 2017 5:15 pm

The Customer Service rep from MM had me collect some system information data files. He also suggested I reinstall my printer.

So, I deleted my HP printer, went to HP.com and downloaded a new driver install package, and reinstalled the printer. That seems to have fixed the problem.

But, it seems strange the display of score/parts options is so tied to a printer that otherwise works fine. Oh, well....
Randy Bratton
Finale 3.0.6 - v25
Full GPO, JABB, CoMB, Full KONTAKT 5, SONAR Platinum
Windows 10 Pro 64-bit
Custom-built Intel Core 2 Quad 2.4GHz/8GB RAM
E-MU 1820 PCI Audio Interface, Mackie MR5 powered monitors
M-Audio Axiom 61 USB Keyboard
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rbratton
 
Posts: 11
Joined: Wed Sep 06, 2017 8:56 pm
Location: Georgia, USA
Finale Version: Finale 25
Operating System: Windows

Re: Printing parts

Postby MikeHalloran » Thu Sep 21, 2017 5:50 am

rbratton wrote:The Customer Service rep from MM had me collect some system information data files. He also suggested I reinstall my printer.

So, I deleted my HP printer, went to HP.com and downloaded a new driver install package, and reinstalled the printer. That seems to have fixed the problem.

But, it seems strange the display of score/parts options is so tied to a printer that otherwise works fine. Oh, well....


Not at all. 2014.5 is a 32 bit app; 25 is a 64 bit app.

nice that it was that simple. Installing the latest print driver may benefit other applications also.
Mike Halloran

Finale 26.1 (25.5, 2014.5, PM 2014.5 for testing), SmartScore X2 Pro, GPO5
2010 iMac 2.93G i7, 32G RAM, OS 10.13.3 2T SSD x2
Overture 5, Notion 6, Encore 5.0.7, DP 9.52, Logic Pro X
Legacy G4: OS 10.4.11/9.2, Finale 1998–2011
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Posts: 612
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Location: Sillier Con Valley
Finale Version: 26.1/25.5/PM2014.5
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