Audio/MIDI issues: Steinberg UR22mkII card with Finale 25.3

Discuss technical issues with keyboards, sound, video cards, etc.

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paulxoro
Posts: 9
Joined: Sun Jul 16, 2017 10:33 pm
Finale Version: 25.1.0.182
Operating System: Windows

Post by paulxoro » Thu Aug 10, 2017 9:02 pm

Hi there,
I've just installed my Steinberg UR22mkII card with Finale 25.3. 'Audio Setup' is totally inactive. Although Kontakt 5 plugins are accessible and visible, there is no playback when they are chosen in Score manager or via 'VST Banks and Effects' menu. My MIDI keyboard becomes inaudible as well.
I've noticed that when Kontakt 5 is opened in Finale, the Setting window lacks 'Audio' and 'MIDI' items on the 'Options' list. When Kontakt 5 is run as a standalone application, the keyboard works perfectly and those 'Audio' & 'MIDI' tabs resurface again. See some screenshots to get the idea.
PS. As I'm completely new to both Win 10 and UR22mkII, I don't have any clue as to which one is at fault. :?
Thanks for your help in advance.
Finale Version No.25.3.0.276
Windows 10/64 bit

Regards, Paul
Attachments
MIDI setup sm.jpg
'MIDI setup' page in Finale
MIDI setup sm.jpg (65.01 KiB) Viewed 2518 times
Kontakt in Finale sm.jpg
Kontakt 5 plugin page in Finale with 'Audio' and 'MIDI' tabs missing
Kontakt in Finale sm.jpg (85.3 KiB) Viewed 2518 times
Audio Setup sm.jpg
'Audio setup' is inactive in Finale
Audio Setup sm.jpg (61.85 KiB) Viewed 2518 times


paulxoro
Posts: 9
Joined: Sun Jul 16, 2017 10:33 pm
Finale Version: 25.1.0.182
Operating System: Windows

Post by paulxoro » Fri Aug 11, 2017 11:43 am

Solution: Try going to MIDI/Audio / Device Setup / Reset ReWire.

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