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Brother Laser Printer Problem

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Brother Laser Printer Problem

Postby GoGuard » Wed May 02, 2018 1:33 am

I've been using a Brother HL-2360 printer through my router for some time now with no problems. Recently I switched from Windows Finale 2014 to v. 25. Suddenly I can't print scores or parts unless I turn them into pdf files. The printer driver is up to date and I'm trying to print to the regular Brother HL2360 printer driver (not the Microsoft PDF). I can print to my HP Deskjet just fine, and I can print to the Brother laser with any other kind of file, but not Finale files. I don't get it. I tried uninstalling the Brother laser printer and reinstalling it. No good. Any ideas?
GoGuard
“To study music we must learn the rules.
To create music we must break them.” Nadia Boulanger
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Re: Brother Laser Printer Problem

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Re: Brother Laser Printer Problem

Postby gogreen » Tue May 29, 2018 11:09 pm

Have you a) created a support ticket with MakeMusic, and/or b) brought this problem to Brother support? I recommend doing both.
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Re: Brother Laser Printer Problem

Postby MikeHalloran » Fri Jun 01, 2018 7:43 pm

I can’t find a listing for an HL-2360 anywhere. I see the HL-L2360DW — is this the same? If so, why are you using it through a router?

I would try wireless and see if it changes anything. Also, install the latest drivers as some have more functionality than others.

Some Brother monochrome lasers have had issues with Finale 25 but I thought that was only with the Mac version. I haven’t heard of these affecting the inkje printers like mine.
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