Brother Laser Printer Problem

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

GoGuard
Posts: 32
Joined: Wed Jul 01, 2009 1:34 pm
Finale Version: 27
Operating System: Windows

Post by GoGuard » Wed May 02, 2018 1:33 am

I've been using a Brother HL-2360 printer through my router for some time now with no problems. Recently I switched from Windows Finale 2014 to v. 25. Suddenly I can't print scores or parts unless I turn them into pdf files. The printer driver is up to date and I'm trying to print to the regular Brother HL2360 printer driver (not the Microsoft PDF). I can print to my HP Deskjet just fine, and I can print to the Brother laser with any other kind of file, but not Finale files. I don't get it. I tried uninstalling the Brother laser printer and reinstalling it. No good. Any ideas?
GoGuard
“To study music we must learn the rules.
To create music we must break them.” Nadia Boulanger


User avatar
gogreen
Posts: 305
Joined: Fri Dec 02, 2016 12:50 am
Finale Version: Finale 26.3
Operating System: Mac

Post by gogreen » Tue May 29, 2018 11:09 pm

Have you a) created a support ticket with MakeMusic, and/or b) brought this problem to Brother support? I recommend doing both.
Art
Finale 27
NotePerformer, GPO5, COMB2
MacOS Ventura 13.6.4
https://www.amazon.com/dp/B08BRHBTHT/ref=sr_1_2?dchild=1&keywords=%22Arthur+J.+Michaels%22&qid=1593016536&sr=8-2

User avatar
MikeHalloran
Posts: 706
Joined: Mon Jan 02, 2017 2:56 am
Finale Version: 27
Operating System: Mac

Post by MikeHalloran » Fri Jun 01, 2018 7:43 pm

I can’t find a listing for an HL-2360 anywhere. I see the HL-L2360DW — is this the same? If so, why are you using it through a router?

I would try wireless and see if it changes anything. Also, install the latest drivers as some have more functionality than others.

Some Brother monochrome lasers have had issues with Finale 25 but I thought that was only with the Mac version. I haven’t heard of these affecting the inkje printers like mine.
Mike Halloran

Finale 27.3, SmartScore X2 Pro, GPO5 & World Instruments
MacOS Ventura 13.2.1; 2017 iMac Pro 18 Core, 128G RAM, 4TB; 2021 MBAir M1
NotePerformer3, Dorico 4, Overture, Notion 6, DP 11, Logic Pro

Post Reply