Finale crashes on startup

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bzoeller
Posts: 8
Joined: Mon Apr 01, 2019 11:21 pm
Finale Version: V26
Operating System: Windows

Finale crashes on startup

Post by bzoeller » Mon Jun 24, 2019 6:49 pm

Hello,
I have a problem that my Finale v26 crashes on startup without any error notice. I have done the troubleshooting and the problem is the realtek audio. When I disable the Windows Audio Finale starts and I can work with it.

Does anyone know any solution for this? I am running a Windows 10.

Thanks for the help.
Benedikt

Re: Finale crashes on startup

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motet
Posts: 3598
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005
Operating System: Windows

Re: Finale crashes on startup

Post by motet » Mon Jun 24, 2019 7:06 pm

I would try quitting Finale, deleting the file finmidi.ini (located somewhere similar to C:\Users\Userid\AppData\Roaming\MakeMusic\Finale 26) and then relaunching Finale and going through the MIDI setup again.

bzoeller
Posts: 8
Joined: Mon Apr 01, 2019 11:21 pm
Finale Version: V26
Operating System: Windows

Re: Finale crashes on startup

Post by bzoeller » Mon Jun 24, 2019 8:48 pm

motet wrote:I would try quitting Finale, deleting the file finmidi.ini (located somewhere similar to C:\Users\Userid\AppData\Roaming\MakeMusic\Finale 26) and then relaunching Finale and going through the MIDI setup again.

Perfect that worked. Thanks for the quick help

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