Upgrade problem
Moderators: Peter Thomsen, miker
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- Posts: 833
- Joined: Sat Jul 26, 2003 11:12 pm
- Finale Version: Finale v26
- Operating System: Mac
I'm not sure where I should have posted this question, but here goes.
I have been running Finale 2011 on my Mac OS 10.6.8 very successfully
for years. Yesterday I upgraded to OS 10.11.6. When I opened one of my
many Finale files I found that the music font is visually garbled, and that I get no sound
from my keyboard. I'm not very sophisticated about computers and wondering
if you can tell me what is the best way to solve this. (I have been unable to
find my original Finale installer disc.) Thanks.
I have been running Finale 2011 on my Mac OS 10.6.8 very successfully
for years. Yesterday I upgraded to OS 10.11.6. When I opened one of my
many Finale files I found that the music font is visually garbled, and that I get no sound
from my keyboard. I'm not very sophisticated about computers and wondering
if you can tell me what is the best way to solve this. (I have been unable to
find my original Finale installer disc.) Thanks.
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- Posts: 833
- Joined: Sat Jul 26, 2003 11:12 pm
- Finale Version: Finale v26
- Operating System: Mac
Yes, I tried it w/o the quotes but the information is terribly difficult
for me to follow. Some of the guidelines (MIDI audio, etc.) don't match up.
Is there an option to talk to you off of this platform? Or, could I buy a Finale installer
disc that would be compatible with 10.11.6? Thanks.
for me to follow. Some of the guidelines (MIDI audio, etc.) don't match up.
Is there an option to talk to you off of this platform? Or, could I buy a Finale installer
disc that would be compatible with 10.11.6? Thanks.
- miker
- Posts: 6009
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
Download the font pack and follow the instructions on this page:
https://makemusic.zendesk.com/hc/en-us/ ... ncorrectly
https://makemusic.zendesk.com/hc/en-us/ ... ncorrectly
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
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- Posts: 1306
- Joined: Fri Aug 20, 2010 8:59 am
- Finale Version: Finale 27
- Operating System: Mac
I'm curious, after 10 years, what made you upgrade?
When you jump large numbers (and c. 6 years' worth) of updates, you tend to get more problems that when you just update to the next one. You'll likely need updates for most of your software, too.
Note that when OS 10.11 was released, MakeMusic formally decleare F2011 and earlier as 'not supported'. Obviously, they won't give you support for F2011 now whatever OS you're running, but it means that problems were likely.
https://www.finalemusic.com/blog/finale ... l-capitan/
I'm guessing that your Mac is between 2007 and 2009 vintage?
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- Posts: 833
- Joined: Sat Jul 26, 2003 11:12 pm
- Finale Version: Finale v26
- Operating System: Mac
I upgraded because YouTube suggested it. I didn't realize that would cause Finale problems.
BuonTempi wrote: ↑Thu Nov 19, 2020 5:16 pmI'm curious, after 10 years, what made you upgrade?
When you jump large numbers (and c. 6 years' worth) of updates, you tend to get more problems that when you just update to the next one. You'll likely need updates for most of your software, too.
Note that when OS 10.11 was released, MakeMusic formally decleare F2011 and earlier as 'not supported'. Obviously, they won't give you support for F2011 now whatever OS you're running, but it means that problems were likely.
https://www.finalemusic.com/blog/finale ... l-capitan/
I'm guessing that your Mac is between 2007 and 2009 vintage?