option key for tuplets not working

Discuss technical issues with keyboards, sound, video cards, etc.

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ziggyg
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Post by ziggyg » Fri Apr 30, 2021 4:34 pm

I have a relatively new issue... in Speedy Entry I used to be able to type "option 3" (for example) and the small 3 would appear in the top right of the frame, making entering tuplets a breeze. This no longer works - anyone with any ideas?

Mac OS 10.15.17
Finale 26.3.1.643


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motet
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Post by motet » Fri Apr 30, 2021 4:40 pm

Restart Finale. If that doesn't work, reboot the computer. If that doesn't work, reset the preferences file as follows:

https://makemusic.zendesk.com/hc/en-us/ ... inale-etc-

ziggyg
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Post by ziggyg » Fri Apr 30, 2021 5:30 pm

thanks - good options but unfortunately none worked.
Option key works in some instances (i.e. dragging a copy with the Selection Tool), but not W/ the tuplet tool. Aand the shift-lock works as designed.

I may have a none-Finale problem.... I went to System Preferences > Keyboard, and clicked "Change Keyboard Type...", when prompted to press the Z key immediately to the right of the left shift key on my Apple keyboard, I received this message: You have pressed a key on your Apple keyboard. Please press the keys on the keyboard that can‘t be identified. I turned off all other bluetooth devices and received the sdame message.

huh?!?
Keyboard Assistant .png

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motet
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Post by motet » Fri Apr 30, 2021 5:47 pm

Try powering down (not just rebooting). Then unplug the keyboard, wait 10 seconds, then replug and boot.

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miker
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Post by miker » Fri Apr 30, 2021 5:50 pm

Just as a test, try another keyboard.
Finale 27 | SmartScorePro 64
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ziggyg
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Post by ziggyg » Fri Apr 30, 2021 6:14 pm

thanks gentlemen, but no luck. Interestingly, when I turned off my Apple BT keyboard and replaced with another Apple BT keyboard, I had the exact same issue. Including the Keyboard Assistant fail.

So I tried the original keyboard on another Mac, a MAc Pro I use as a VEP Server. OS 10.13.6, Finale 25.4.0.155. And it worked fine.

So, to recap:
- both keyboards on the original iMac Pro work for everything except the option key on Finale > Speedy Entry
- both keyboards on the original iMac Pro are unrecognizable during Keyboard assistant setup
- both keyboards on the Mac Pro Server work including in Finale > Speedy Entry

any more thoughts?

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miker
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Post by miker » Fri Apr 30, 2021 6:51 pm

In Speedy, can you reassign keystrokes (like you can in Simple?) If so, is it possible that yours was inadvertently changed?
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zuill
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Post by zuill » Fri Apr 30, 2021 7:00 pm

Also, does Option-1 work? Do both Option keys misbehave?

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

ziggyg
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Post by ziggyg » Fri Apr 30, 2021 7:09 pm

Hallelujah! you guys inspired me to just poke around and try different key combinations, and... OPTION-CONTROL WORKS!

At this point I don't care how and why hehehe.... my workflow has been re-established.

Blessings to you both, is there a way for me to attach a 6 pack of Guiness for each of you? I'll try holding option-control as I click the Attachments button...
guinness_logo.jpeg

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motet
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Post by motet » Fri Apr 30, 2021 7:52 pm

So, Mac keyboards now appear to have Control AND Option AND Cmd (propeller)? How confusing.

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miker
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Post by miker » Fri Apr 30, 2021 10:13 pm

motet wrote:
Fri Apr 30, 2021 7:52 pm
So, Mac keyboards now appear to have Control AND Option AND Cmd (propeller)? How confusing.
From Google:

The Macintosh offers a key labeled Control (or, on laptops, “ctrl”), but it isn't the equivalent of the PC's Ctrl key. The Mac's Control key is primarily for helping you “right-click” things, as described earlier. Instead, the Macintosh equivalent of the Windows Ctrl key is the ⌘ key. It's right next to the space bar.
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motet
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Post by motet » Fri Apr 30, 2021 10:37 pm

That's the "command" key, right? The Mac manual says Option+1 to +9 are for tuplets. Is that in fact wrong?

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michelp
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Post by michelp » Fri Apr 30, 2021 11:41 pm

That's correct, but it only works on the Mac's numeric keypad, AFAIK.
Michel
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miker
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Post by miker » Sat May 01, 2021 12:14 am

motet wrote:
Fri Apr 30, 2021 10:37 pm
That's the "command" key, right? The Mac manual says Option+1 to +9 are for tuplets. Is that in fact wrong?
Could be. I don't use Speedy. In Simple, it's either numpad 9 (for default tuplet) or OPT 9 (for not the default.)
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bkshepard
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Post by bkshepard » Sat May 01, 2021 7:34 am

motet wrote:
Fri Apr 30, 2021 10:37 pm
That's the "command" key, right? The Mac manual says Option+1 to +9 are for tuplets. Is that in fact wrong?
The manual is correct. On a Mac, tuplets are entered by pressing Option+desired tuplet number. E.g., Option+5 yields a quintuplet.

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