Discuss technical issues with keyboards, sound, video cards, etc.
Moderators: Peter Thomsen, miker
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Nicko98
- Posts: 3
- Joined: Fri Aug 20, 2021 9:13 am
- Finale Version: Finale 25
- Operating System: Windows
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by Nicko98 » Fri Aug 20, 2021 10:03 am
Hi!
We have recently installed a printer, Canon Advance DX C5850i.
The problem is that when I print, some of the noteheads are being replaced by Fortefortissimo marks (FFF)
Is there possibly a quick easy fix for that?
/Magnus
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BuonTempi
- Posts: 1315
- Joined: Fri Aug 20, 2010 8:59 am
- Finale Version: Finale 27
- Operating System: Mac
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by BuonTempi » Fri Aug 20, 2021 4:25 pm
What happens if you make a PDF? If that's clean, then print from that.
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Nicko98
- Posts: 3
- Joined: Fri Aug 20, 2021 9:13 am
- Finale Version: Finale 25
- Operating System: Windows
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by Nicko98 » Mon Aug 23, 2021 8:35 am
Yes, I can make a PDF and that works, but it is not an optimal solution, just a quick fix.
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BuonTempi
- Posts: 1315
- Joined: Fri Aug 20, 2010 8:59 am
- Finale Version: Finale 27
- Operating System: Mac
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by BuonTempi » Mon Aug 23, 2021 10:02 am
It also gives an indication that problem is nearer the printer's end than Finale's.
I presume you're using the most up-to-date drivers? Are there any relevant settings about fonts or language protocols in the print options?
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Nicko98
- Posts: 3
- Joined: Fri Aug 20, 2021 9:13 am
- Finale Version: Finale 25
- Operating System: Windows
Post
by Nicko98 » Wed Aug 25, 2021 8:38 pm
It seems that it is the font Maestro that causes the problem. If I change to Petrucci or Jazz font the problems disappear.
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miker
- Posts: 6025
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
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by miker » Wed Aug 25, 2021 9:13 pm
Does the problem occur with Maestro Wide?
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society