Finale Failing to Load

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

Karen Smithson
Posts: 66
Joined: Mon Jul 02, 2018 2:14 am
Finale Version: 25
Operating System: Windows

Post by Karen Smithson » Sun Feb 26, 2023 12:31 am

Finale is failing to load. It looks like it's trying, but the little blue circle just keeps whirring round and round, and I just have to exit and go do something else. I've done all my computer diagnostics and everything is working fine. Any suggestions for my way forward?

I use vs. 25 with Windows 10.

Thanks so much!
Karen Smithson


User avatar
motet
Posts: 8225
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Sun Feb 26, 2023 3:18 am

The next thing to try is to recreate finale.ini.

https://makemusic.zendesk.com/hc/en-us/ ... inale-etc-

Karen Smithson
Posts: 66
Joined: Mon Jul 02, 2018 2:14 am
Finale Version: 25
Operating System: Windows

Post by Karen Smithson » Sun Feb 26, 2023 4:28 am

Thank you! I will try this first thing tomorrow morning.

Karen Smithson
Posts: 66
Joined: Mon Jul 02, 2018 2:14 am
Finale Version: 25
Operating System: Windows

Post by Karen Smithson » Mon Feb 27, 2023 4:19 am

Just wanted to let you know that the article "Finale hangs when launched" referenced in the link you sent, did the trick! I followed the instructions and Finale launches perfectly now. Many, many thanks!!!

Karen

Post Reply