Program shuts down when I try to put in dynamics
Moderators: Peter Thomsen, miker
I have Finale Printmusic 2011 on a Windows 7 computer, and I've had it for almost a year now. I got home from a music camp to find that whenever I try to put in dynamics anywhere or change dynamics anywhere, it pauses, the loading sign pops up, and then it tells me that the program has encountered a problem. After a few seconds of thinking, it tells me again that there's a problem and I click "close program", the only choice left.
I can still put in notes and even use the accent tools, but when I do anything with dynamics, Printmusic 2011 fails me, even when I use the keyboard shortcuts. I tried uninstalling it and re-installing it with the CD, but it did the same thing. My brother uses the trial version on his laptop and dynamics work fine there.
Is there any way I can fix this without buying a whole new program?
I can still put in notes and even use the accent tools, but when I do anything with dynamics, Printmusic 2011 fails me, even when I use the keyboard shortcuts. I tried uninstalling it and re-installing it with the CD, but it did the same thing. My brother uses the trial version on his laptop and dynamics work fine there.
Is there any way I can fix this without buying a whole new program?
- miker
- Posts: 6062
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
You certainly don't have to buy a new program!
Is this in all documents, or just one particular one? If it's just in one, does it do the same thing for your brother?
Is this in all documents, or just one particular one? If it's just in one, does it do the same thing for your brother?
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
- miker
- Posts: 6062
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
Look in your windows help files. It's a method of rolling back to an earlier setting, possibly before updates may have been automatically applied. You won't lose any day if you do this.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
- miker
- Posts: 6062
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
In that case, try uninstalling and reinstalling the program. You might also try setting up a new user account, and see if it works, there. Note: This is a TEST, not a solution. If it works in a new account, you will know that something in your personal account is conflicting. Then, you can look for the specific problem.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
I completely uninstalled it, shut the computer down, turned it on, installed it, same problem. I am getting my own laptop in a few weeks with Finale 2012 (or a newer one if they come out with it by then) on it, so this problem will no longer be an issue to me. I could not figure out what the problem was, but I truly appreciate your support through this. Thanks so much!