Using AlphaNote Notenames

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kjdinsb
Posts: 2
Joined: Wed Jul 11, 2018 11:03 pm
Operating System: Mac

Post by kjdinsb » Wed Jul 11, 2018 11:09 pm

I am trying to use the AlphaNote Notenames feature from the Education template. When I try to enter a note I get this message: "Unhandled exception caught."
I am using a Mac and Finale 2012


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miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Thu Jul 12, 2018 4:16 am

What is your Mac OS?
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

kjdinsb
Posts: 2
Joined: Wed Jul 11, 2018 11:03 pm
Operating System: Mac

Post by kjdinsb » Thu Jul 12, 2018 2:36 pm

Sierra 10.12.6

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Peter Thomsen
Posts: 6601
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Thu Jul 12, 2018 3:05 pm

It is well known that there are conflicts/incompatibilities between Finale 2012 and Mac OS Sierra 10.12.
I am surprised that you could make Finale 2012 run at all in Sierra 10.12.

You can downgrade Mac OS or upgrade Finale.
I would upgrade Finale.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

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