[URGENT] Finale Crashes Upon Startup
Moderators: Peter Thomsen, miker
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- Posts: 3
- Joined: Thu May 30, 2019 5:30 pm
- Finale Version: Finale 26
- Operating System: Windows
Hello all,
I've used finale on my current PC for about 3 years. I've never encountered an issue until a recent windows update. Afterwards, finale will get stuck on the splash page, not responding.
I've reinstalled finale.
I've reinstalled ALL audio drivers.
I've restarted my pc.
I've erased the PlogueEngine folder.
I've ereased the FINMIDI.INI and FINALE.INI files.
I'm getting extremely frustrated over this issue due to commission deadlines I can't meet.
I've used finale on my current PC for about 3 years. I've never encountered an issue until a recent windows update. Afterwards, finale will get stuck on the splash page, not responding.
I've reinstalled finale.
I've reinstalled ALL audio drivers.
I've restarted my pc.
I've erased the PlogueEngine folder.
I've ereased the FINMIDI.INI and FINALE.INI files.
I'm getting extremely frustrated over this issue due to commission deadlines I can't meet.
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- Posts: 3
- Joined: Thu May 30, 2019 5:30 pm
- Finale Version: Finale 26
- Operating System: Windows
- motet
- Posts: 8325
- Joined: Tue Dec 06, 2016 8:33 pm
- Finale Version: 2014.5,2011,2005,27
- Operating System: Windows
I don't know then. Try shutting down any other applications you have running and see if that's it. You probably still have customer support with version 26 so you could try logging in to the MakeMusic site and filing a ticket.
You might also try using windows system restore. Restore points are automatically created with a windows update. This won't affect your files but will restore windows to the prior version. That would at least let you know if the recent update is the problem, and if Finale launches you can get your work done.
Finale 27, Windows 10, VST: Vienna Instruments/Ensemble/Synchron, Cubase, Kontakt 5
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- Posts: 114
- Joined: Mon Oct 04, 2021 2:31 am
- Finale Version: 27.3.0
- Operating System: Windows
Just to paint with a very broad brush, you might try to install the latest Finale version. You are on Windows 10, I presume?