Nothing but squares after upgrade to 27.4

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bw00ds
Posts: 35
Joined: Tue Feb 17, 2015 10:48 am
Finale Version: 27.3
Operating System: Windows

Post by bw00ds » Thu Nov 30, 2023 7:21 pm

I installed the upgrade and now there is only a bunch of squares instead of note heads, clefs--anything that is supposed to look like music.
Finale 27.3
Windows 11
Using Finale since 1990


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motet
Posts: 8293
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Thu Nov 30, 2023 9:09 pm

I would contact support at bit.ly/MakeMusicHelp

BuonTempi
Posts: 1307
Joined: Fri Aug 20, 2010 8:59 am
Finale Version: Finale 27
Operating System: Mac

Post by BuonTempi » Thu Nov 30, 2023 9:29 pm

bw00ds wrote:
Thu Nov 30, 2023 7:21 pm
I installed the upgrade and now there is only a bunch of squares instead of note heads, clefs--anything that is supposed to look like music.
That sounds like a font issue. Have you restarted?

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motet
Posts: 8293
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Thu Nov 30, 2023 9:37 pm

SMuFL kerfuffle?

dtoub
Posts: 228
Joined: Mon Dec 06, 2021 5:06 am
Finale Version: 27.3
Operating System: Mac

Post by dtoub » Thu Nov 30, 2023 10:03 pm

I would think it's definitely SMuFL-related. To the original poster: which music font are you using?
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Finale 27.x/macOS Sonoma/GPO 5/NotePerformer/Perfect Layout/Reason 12

finalizer
Posts: 141
Joined: Tue Aug 29, 2006 9:29 am
Finale Version: Finale v. 27.4.1.146
Operating System: Mac

Post by finalizer » Fri Dec 01, 2023 2:30 am

Have you tried reinstalling the fonts?

https://makemusic.zendesk.com/hc/en-us/ ... A&solved=0
Mac mini M1 \ MacOS 14.4.1 \ Finale 27.4.1

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