finale crashes with eastwest

Discuss playback problems, including VST, Garritan, MIDI, etc.

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ericmay1974
Posts: 3
Joined: Tue May 28, 2019 5:21 am
Finale Version: 25
Operating System: Windows

finale crashes with eastwest

Post by ericmay1974 » Sun Jun 28, 2020 2:19 am

Approximately every 10-15 minutes finale crashes when using any of the eastwest products. No
problems when using a garritan product. There does not seem to be any rhyme or reason as to
when the crash occurs, except that opening the score manager seems to hasten it. I have Finale
26 and PLAY 6. I have also had this same problem with earlier versions of finale, and with
different computers.

Re: finale crashes with eastwest

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Bill Reed
Posts: 112
Joined: Sun Dec 25, 2016 7:24 pm
Finale Version: 25.2
Operating System: Windows

Re: finale crashes with eastwest

Post by Bill Reed » Tue Jun 30, 2020 12:19 pm

How much RAM do you have? What do you mean specifically by crash, Locks up; closes; error message?
Finale 25, Overture 5, Sibelius 8, Notion 6, Cubase 8.5
Win10 x64, 32GB RAM, Focusrite Scarlett 18i20
Kontakt, VSL VI Pro, VE Pro, EWQL Orch, Choirs and Pianos
August Foster 190

ericmay1974
Posts: 3
Joined: Tue May 28, 2019 5:21 am
Finale Version: 25
Operating System: Windows

Re: finale crashes with eastwest

Post by ericmay1974 » Wed Jul 01, 2020 4:42 pm

I get the error message "Finale has encountered an error and needs to shut down" After further review, the error occurs when using the PLAY plugin and either making any inputs to the Score Window or changing voices on bottom of the screen. This happens after a grace period of about 5 minutes when I can do as i please. And again, I have no such problem using the ARIA instruments. I have 32G RAM.

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